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ENHANCE EMPLOYEE DELIGHT & IMPROVE PRODUCTIVITY

The way your employees feel is the way your customers will feel. And if your employees do not feel valued, neither will your customers....

NEW PARDOT FEATURES – WINTER 2022 RELEASE

Pardot latest features are set to be unveiled soon and here is a preview. So for all those in the mad hatter world of marketing, we present the exciti...

HOW SALESFORCE HELPS IN IMPROVING SALES

"Customer service shouldn't just be a department; it should be the entire company." Quote by Tony Hsieh, Zappos CEO...

LATEST SERVICE CLOUD FEATURES FOR SUPPORT TEAM

The world is moved not only by the mighty shoves of the heroes, but also by the aggregate of the tiny pushes of each honest worker....

HAPPY STAFF = HAPPY CLIENTS = GROWTH

In a world where money is no longer the primary motivating factor for employees, focusing on the employee experience is the most promising competitive...

LINKEDIN PROSPECT GENERATION TIPS

LinkedIn is the number one business social network currently in existence. It is not only a great place to network and look for jobs, but it is also a...

STUDENTS AND VIRTUAL EDUCATION LIFECYCLE

For a while, the education industry has been woke to the idea of onboarding a series of tech / digital mediums and tools, but the ferocity of the Covi...

FORGE CLIENT LOYALTY WITH CLIENT SERVICE CALLS

Client call centres are mushrooming everywhere. Be it a 4 person or 4000 strong teams, these are the interfaces of brands with their leads & clients. ...

IMPORTANT TIPS TO SPEED UP DIGITAL BUSINESS

The current ongoing pandemic has compelled management of all types and sizes of companies to accelerate digital business,...

LEVERAGE THE POWER OF EMAILS FOR SMALL FIRMS

Email is familiar. It's comfortable. It's easy to use. But it might just be the biggest killer of time and productivity in the office today....

SALESFORCE+ - THE NEW STREAMING SERVICE

Salesforce CRM has just launched its own streaming service. Aptly named Salesforce plus, It will host live and on-demand content for every profile, v...

GUIDE TO KNOWING MORE ABOUT CHATBOTS

Chatbots are important because you won’t feel stupid asking important questions. Sometimes talking to someone can be a bit intimidating. Talking to ...

EASE LIFE WITH PROCUREMENT AUTOMATION PART 2

Running a business doesn't have to mean long hours of work, it just means being smart. If more can be achieved in less hours thanks to automation of ...

EASE LIFE WITH PROCUREMENT AUTOMATION PART 1

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is th...

TOP SALESFORCE HEALTH CLOUD FEATURES

Developments in medical technology have long been confined to procedural or pharmaceutical advances, while neglecting a most basic ...

TOP FEATURES OF SALESFORCE WINTER 2022 RELEASE PART 2

Hello all and welcome back to our 2-part blog series on the "top features of Salesforce Winter 2022". We hope you read our first part as well as our o...

TOP HABITS OF CONFIDENT PERSONAS

Confidence is an attractive trait and separates the leaders from others in the pack. In this blog, we look at how all of us can become these confident...

TOP TIPS ON BEING A GOOD COLLEAGUE

Joining a new/first organization is always a stressful time. Getting used to the work, routine, people, and processes in the initial weeks can take it...

WHY DOES A STUDENT NEED TO DO AN INTERNSHIP?

Leaving the security and safety of educational campuses can be quite daunting for all youngsters. Stepping into the real harsh world for careers and o...

GUIDE TO SEO FOR SMALL BUSINESSES

SEO or search engine optimisation is a technical term that refers to the means to enhance the visibility of the company's website on various search en...

BOOST YOUR PRODUCTIVITY VIA THESE SLACK HACKS

Salesforce Slack is a business communication platform developed by an American software company Slack Technologies....

WAYS COMPANIES CAN SUPPORT DIFFERENTLY ABLED EMPLOYEES

Diversity in workplace is not an act of favour to different segments of society. It is in the interest of the company, however small and in whichever ...

HOW TO TRAIN YOURSELF TO BE A LIFELONG LEARNER?

A human being is born as a sponge, devoid of any form of learning, knowledge or education. The human spends a lifetime in absorbing information that ...

TOP FEATURES OF SALESFORCE WINTER 2022 RELEASE PART 1

Another exciting release by Salesforce is coming up, which means a plethora of exciting novel features & functionality to wrap your heads around....

WHAT IS BANT AND HOW IT IS USED?

Determining if an enquiry / prospect is good bet to convert into a sale is like asking the proverbial question "did the chicken come first or the egg"...

BEST TIME(S) FOR SALES CALLING DECODED

"Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time." - Quote by Thomas Edison, an American ...

TOP PROJECT RISKS AND HOW TO REDUCE THEM

A project is fraught with many risks that can derail or even put stop to it. In this blog, we list these risks and certain simple steps that can ensur...

DO YOU HAVE SKILLS TO BECOME SALESFORCE DEVELOPER?

Salesforce developers are professionals who build functionalities in a sandbox with Visualforce or Apex before handing it over to the Salesforce Admin...

IMPORTANCE OF DIGITAL EDUCATION FOR SENIORS

As the world marches towards digital literacy by leaps and bounds, there is one segment in India of the population that has yet to catch up. The segme...

MENTORSHIP IN OFFICE REDUCES ATTRITION LEVELS

"I think the greatest thing we give each other is encouragement...knowing that I'm talking to someone in this mentoring relationship who's interested ...

CODLEO FOUNDATION ORGANIZES WEBINARS

As a part of Codleo Foundation's aim of spreading technical education to all, it is organising a series of webinars by experienced professionals in th...

TOP REASONS TO HIRE A DIGITAL MARKETING VENDOR PART 2

“In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.”...

TOP REASONS TO HIRE A DIGITAL MARKETING VENDOR PART 1

Digital marketing has emerged as one of the leading ways (if not the premier way) to share information on a brand, its offerings and anything else tha...

SALESFORCE TOOL KITS ENABLE EMBRACING OF DIGITISATION

“Every industry and every organization will have to transform itself in the next few years. What is coming at us is bigger than the original interne...

TOP BUSINESS PROBLEMS A CRM SOLVES

Running a company or a business of any nature is not an easy job. With so many variables and unseen scenarios plaguing a company at every step, it is ...

WHY IS SALESFORCE THE PREMIER CRM?

You all must be sick of hearing us praise the virtues of Salesforce CRM over and over. We hear ya but as you know if a product is worth its weight in ...

TRANSFORMING SMB CLIENT SUPPORT

Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans....

GUIDE TO BEST PRACTICES FOR SOCIAL MARKETING PART 2

In this blog, we continue listing the best practices that you may have read in the first part of this two part series. These are suggestions and do no...

GUIDE TO BEST PRACTICES FOR SOCIAL MARKETING PART 1

Establish an outline at the very beginning for overseeing your social media journey, governance and compliance. This outline needs the support of your...

THE GUIDE TO MARKETING FOR SMALL BRANDS PART 2

In this second part of 2 blogs, we continue our guided journey into the ideal world of marketing for small brands/ companies....

THE GUIDE TO MARKETING FOR SMALL BRANDS PART 1

A small brand has it tough in the market going up against bigger and well-known brands. With small teams running and resources...

PERSONALISED MARKETING IS A SUCCESS STRATEGY

If you and your company are looking for ways to minimise website bounce rates, increase form completion numbers, enhance prospect generation as well a...

TECH TOOLS ALL NGOs MUST HAVE

NGOs and tech tools are now a partnership designed for success. All NGOs (big and small) need to onboard tech tools that make life easier....

CODLEO'S MASCOTS - DO YOU KNOW THEM?

A mascot is any human, animal, or object thought to bring luck, or anything used to represent a group with a common public identity, such as a school,...

WHO IS A SALESFORCE ADMINISTRATOR (ADMIN)?

The world's premier CRM (or customer relationship management tool) Salesforce transforms businesses via Salesforce administrators (or admins in short)...

IMPROVING PRODUCTIVITY WITH AUTOMATION

“Artificial intelligence will reach human levels by around 2029. Follow that out further to, say, 2045, we will have multiplied the intelligence, th...

SLACK HELPS REVENUE INCREASE FOR SALES SEGMENT

Slack now a part of Salesforce bouquet of offerings is known primarily as a tool of communication. However, if you ask the sales personnel of companie...

IS SALESFORCE APPROPRIATE FOR PROJECT MANAGEMENT?

“Operations keeps the lights on, strategy provides a light at the end of the tunnel, but project management is the train engine that moves the organ...

CRM TRENDS FOR 2022 AND BEYOND

Our blog series is a medium of keeping its band of loyal readers abreast of all developments in the field of CRM etc. In this blog, therefore we have ...

AI TO THE RESCUE OF ADVERTISING SALES

Artificial Intelligence is becoming integral to the enhanced working of companies, their departments, and their processes. Marketing departments are g...

METRICS TO MEASURE DIGITAL SALES EFFORTS

hen people ask me what’s the ROI of Social, I ask them… what’s the ROI of Trust, and what’s the ROI of Loyalty. The answer, when used to build...

GATHERING REQUIREMENTS FOR SALESFORCE PROJECTS

“You must always examine what’s working, evolve your ideas, and change the way you do things.” ― Quote by Marc Benioff...

WHAT DOES CODLEO CONSULTING DO?

What does Codleo Do? For those who are not sure about Codleo Consulting - we are a b2b information technology company and our purpose ...

MARKETING STRATEGIES FOR SMALL COMPANIES FOR 2022

“Integrated marketing offers opportunities to break through to consumers in new markets.” — Quote by Betsy Holdan, Senior Advisor, McKinsey & C...

INTEGRATION OF SALES CLOUD & GOOGLE ANALYTICS 360

In this blog, we will be going through the steps required to integrate Sales Cloud and Google Analytics 360. To begin with, lets recap the definition ...

HOW START UPS LAUNCH SOCIAL IMPACT JOURNEY

For the Entrepreneurial driven, launching a start-up in any domain is a very stressful and focussed activity. The last thing on the mind is that linki...

STRENGTHEN TIES BTW SALES & MARKETING VIA ALIGNMENT

Marketing and sales teams are two important parts of a well-oiled machinery. While each has their own unique skills, their main objective is the same...

TOP SAVVY MARKETING USES FOR AI

“Some people worry that artificial intelligence will make us feel inferior, but then, anybody in his right mind should have an inferiority complex e...

A GUIDE TO SALESFORCE IMPLEMENTATION

Though Salesforce is relatively a simple tool to use, its implementation and deployment by a company does require due processes to be followed....

DUMMIES GUIDE TO CRM TECHNOLOGY

Digital makeovers for companies are becoming a 'given' these days as they provide manifold advantages. No company can a...

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