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THE LEADING CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TRENDS FOR 2022

Let's look at the hottest trends for the CRM industry for 2022 and beyond in this blog of today. This compilation is as per our understanding and may ...

COVID-19 CARE WITH SALESFORCE RESPONSE PACKAGE

The Covid-19 pandemic of 2019 is now firmly entrenched in 2021. The 2nd wave of India, the multiple waves in Europe as well as the continuing crisis ...

MUCH AWAITED SALESFORCE SUMMER 2021 RELEASE – A DOWNLOAD

The much-awaited Summer 2021 release by Salesforce is here. Exciting developments and new features make up the essence of this release...

INVEST IN IN-HOUSE TALENT TO PROMOTE DIVERSITY IN YOUR ORGANISATION

“ Diversity and inclusion, which are the real grounds for creativity, must remain at the center of what we do. “ - Quote by Marco BIzzari, Preside...

HOW SERVICENOW AND SALESFORCE, TWO CRM SYSTEMS WORK TOGETHER

Companies whose teams work in silos and are disconnected from each other end up harming the company’s prospects in the long run....

ARTIFICIAL INTELLIGENCE (AI) & CHATBOT HELPING YOUR CUSTOMERS SHOP

What do Siri, Amazon product recommendations and Waze have in common? Any guesses? If no, the answer is Artificial Intelligence or simply put AI....

DIGITAL TRANSFORMATION FOR INDIAN SMES - THE ROAD AHEAD FOR A BRIGHTER FUTUER

If there is one lesson that Covid-19 pandemic has taught the business community, it is the need for going hi – tech in the 21st century....

MARKETING THROUGH SALESFORCE NPSP: AWARENESS, SUPPORTERS AND FUNDS

Any Non Governmental Organisation (or NGO as they are known in India) that open shop has to work hard to build up their brand. This is because there a...

SALESFORCE NPSP: A SMOOTH DONOR EXPERIENCE TO ENSURE LOYALTY

Salesforce.org Elevate is a bouquet of connected offerings for the NGO and education sectors that gives organizations a different way to transform vis...

TWO DISTINCT APPROACHES TO CRM: SALESFORCE SERVICE CLOUD AND SERVICENOW

Salesforce CRM is the worlds premier Customer Relationship Management tool in the world. It is used by most of the top companies....

THE TOP 4 FEATURES IN SALESFORCE FOR NGO YOU MUST KNOW

NGOs need all the help they can in these troubled times to be able to sustain themselves and carry on (if not expand their work) as funds become scarc...

THREE IMPORTANT SALESFORCE TRAINING METHODS TO LOOK FOR IN 2021

Companies are realizing the worth of Salesforce CRM and therefore are investing millions of Rupees on implementation. To cater to this rising market a...

CASE MANAGEMENT IN SALESFORCE NPSP: AN OVERVIEW

Salesforce, the number one CRM in the world has a solution for all industries and verticals. It even has created space to include non-profit organisat...

TIPS FOR MIGRATING ENTIRE PRODUCTION ORG TO A NEW PRODUCTION ORG

Migration to a new production org is fraught with many issues and can result in unwanted speed breakers in a smooth journey. We have assembled some ti...

WHY SALESFORCE CRM IS NECESSARY FOR THE MANUFACTURING INDUSTRY?

Salesforce CRM is the most useful tech tool a company needs to meet its manufacturing needs. It has many benefits for clients within a...

VALUE SALESFORCE IS ADDING TO SMALL AND MEDIUM BUSINESSES

More companies around the world are recognizing the value of Salesforce, the numero uno CRM in the world and realizing that their future is linked wit...

WHAT DO YOU KNOW ABOUT SALESFORCE HEALTH AND PROCESS CHECK?

Do you go for a health check up every year? If yes, that’s great. If not, then if are over 40 years then you should. As we know “Health is wealth...

INTRODUCTION TO SALESFORCE LIGHTNING MIGRATION AND ITS FEATURES

The Salesforce Lightning platform is an enhanced version of Salesforce Classic that allows for the creation of apps in the easiest way possible with t...

SALESFORCE MANUFACTURING CLOUD GIVES A BOOST TO MANUFACTURING INDUSTRY

A large swath of manufacturers especially the small or the medium sized, and primarily family owned have been complacent with the way things...

WHY DOES YOUR MANUFACTURING BUSINESS NEED SALESFORCE?

Every industry / vertical benefits from the advantages of a good CRM like Salesforce. In an industry like manufacturing with many moving parts...

ADVANTAGES OF HIRING A CERTIFIED SALESFORCE CONSULTING PARTNER

Dealing with complex software and tools for your business should be best left to professionals, so they perform their job and you reap the benefits....

TOP 10 REASONS WHY YOU NEED SALESFORCE CONSULTING SERVICES FOR YOUR BUSINESS

Increase in sales. With Salesforce Consulting Services, taking care of the entire sales process from start to finish becomes smoother and easier...

4 WAYS HOW YOU CAN KNOW THE NEED OF SALESFORCE HEALTH CHECK

A Salesforce Health check done on a regular basis is the panacea for fixing the lacunas and errors plaguing the systems in your company....

SALESFORCE HEALTH CLOUD HELPING HEALTHCARE SECTOR BOOST IT'S HEALTH

The raging pandemic has once again shone the light on the healthcare sector around the world. As countries across continents struggle to manage the ne...

HOW SALESFORCE CAN HELP LAW FIRMS? - A JOURNEY OF DISCOVERY

he number 1 CRM platform Salesforce uses various cloud-based apps for services, sales, and marketing. Law firms with their complexities....

HOW SALESFORCE BENEFITS THE TECH INDUSTRY TO GAIN AN EDGE IN THE 21ST CENTURY?

Do you belong to the tech industry? If yes then you must be quite familiar or use to the plethora of novel technology and moving around in your indust...

PROFESSIONAL SERVICES AUTOMATION WITH SALESFORCE - WAYS AND BENEFITS

Professional Services companies are realising the value of various tech tools like Salesforce and how they play the role of catalysts....

IMPORTANT THINGS TO KNOW ABOUT A SALESFORCE BUSINESS ANALYST

Who is a Salesforce business analyst? This particular involves collecting & reviewing business needs and converting them into appropriate Salesforce f...

BENEFITS OF SALESFORCE FINANCIAL SERVICES CLOUD - CREATING A BRIGHT FUTURE

What do Barclay bank, United Capital, OneUnited Bank, and Central Bank have in common besides being big companies overseas?...

SALESFORCE FINANCIAL SERVICES CLOUD FOR BANKING SERVICE

Retail or consumer banks in India have always had it going tough. A plethora of banks (private, public, and foreign) are at hands to be the recipients...

SALESFORCE ADM CERTIFICATION 201 SAMPLE QUESTIONS (SET 2)

Free Salesforce ADM 201 Sample Questions For The Trainees. With the Salesforce admin certification questions, you will be able to test yourself on the...

UNIQUE CHALLENGES FACED BY THE FINANCIAL SECTOR

The financial sector currently is facing unique challenges as they adopt digital/tech tools to offer a better experience for all stakeholders. With th...

FINANCIAL SERVICES CLOUD ENSURES WEALTH MANAGERS REMAIN COMPETITIVE

The 21st century is the century of digital disruption. No industry or person is immune from its far-reaching tentacles or impact....

SALESFORCE FINANCIAL SERVICES FOR WEALTH MANAGEMENT

The wealth management market in India is showing an upward movement for the past few years. This is despite the constant issues faced by this industry...

GROWTH OF FINTECH INDUSTRIES IN INDIA DESPITE COVID-19

As Covid – 19 pandemic’s 2nd wave engulfs India in a very deadly grip as we speak; there are bright spots to keep us optimistic and hopeful of a b...

SALESFORCE HEALTH CLOUD FOR VARIOUS HEALTH SEGMENTS

Salesforce health cloud has something for everyone associated with the health industry. It is a powerful tool for various parties/stakeholders in the ...

HOW TO GET SALESFORCE EXPERIENCE BEFORE BAGGING A JOB?

The dilemma faced by most youngsters after completing their studies/graduation is of bagging a job, gaining a foothold or the first rung in the job ma...

TRANSFORM PATIENT ENGAGEMENT WITH SALESFORCE HEALTH CLOUD

Hospitals, clinics, and medical staff are among the most essential services in a country, community, and in a persons life. Considered as gods for the...

BENEFITS OF USING SALESFORCE AS HEALTHCARE CRM

It is not all bad news and by that, we mean Covid-19 pandemic which is currently sweeping the world, continent by continent. Exciting things are happe...

DOs AND DONTs OF THE FIRST YEAR IN OFFICE - MAKING THE MOST OF THE OPPORTUINY

Landed your first job?? Congrats to you on the start of your career. As a fresher on the block, there are many anxieties, hopes, and expectations. In ...

SIX INDUSTRY - TAILORED SALESFORCE CLOUD: SOLUTIONS KEY FOR VERTICALS

Recognising the needs of specific industries as well as the opportunity waiting to be tapped, Salesforce has launched various cloud...

UNHAPPY AT WORK – ANALYSE AND TAKE POSITIVE ACTION ON IT

Everyone has good workdays and bad workdays. Some days the bad days are more than the good. We have all heard about the Monday blues and experience...

SALESFORCE ADM CERTIFICATION 201 SAMPLE QUESTIONS (SET 1)

Free Salesforce ADM 201 Sample Questions For The Trainees. With the Salesforce admin certification questions, you will be able to test yourself on the...

ARE YOUR EMPLOYEES SOLVING ISSUES OR ONLY IDENTIFYING THEM?

In every company, you will find employees who are good at sniffing out problems / risks / challenges in most things or everything. They have this tend...

STEPS TO MAKE YOUR STRATEGIC PLAN TO DRIVE THE COMPANY FORWARD

Every company needs to have a strategic plan in place to drive the company forward. Preparing such a plan needs careful considerations and step by ste...

TECH CAREER FOR ALL - DIVERSITY IS THE NEED OF THE HOUR

A career in software technology is among the preferred career options for lakhs of young Indians. Fuelled by stories of international assignments, hef...

WAYS DIGITAL MARKETING TECHNOLOGY BOOSTS ABM STRATEGY

Account-Based marketing (whose acronym is ABM) helps companies support larger complex corporations. In a strategy that links data ...

DO COMPANIES NEED A CUSTOMER DATA PLATFORM AKA CDP

Most woke companies are just happy to have a CRM deployed in their office. And yes indeed for most companies, it is fine. However, for those who are k...

SALESFORCE MARKETING CLOUD 2021: NEW FEATURES IN ADDITION

Salesforce universe keeps expanding with new products, features, and enhanced editions being rolled out three times or so a year....

FEATURES AND BENEFITS OF GRANT MANAGEMENT IN SALESFORCE NPSP

Salesforce for NGO tool gives access to grantees to submit reports, see timelines for disbursal of the monies, and action needed on their part to ens...

PERSONALISED INFORMATION HELPS MARKETING DEPARTMENTS

Marketing departments of organisation (big or small, family run or corporate) are constantly needing to evolve with the time and keep ahead at least o...

EASING WORK – LIFE BALANCE FOR ALL: FLEXIBLE WORKING HOURS

The ripple effects of the Covid – 19 pandemic of 2019 is being strongly felt across the world from Brazil to Europe to India in the summer of 2021....

IMPORTANCE OF SALESFORCE AND FINANCIAL SERVICES INDUSTRY

No major industry can survive if they don’t put their customers at the centre of their universe. Customer delight or satisfaction is not lofty terms...

SOME IMPORTANT MISTAKES WHICH FORCE EMPLOYEES TO QUIT THEIR JOBS

Lack of options for profile changes within the organisation. If companies were big and mature to allow employees to apply for posts / positions that t...

SALESFORCE PARDOT - BEST MARKETING TOOL FOR B2B AUTOMATION

Pardot being a part of Salesforce comes with trust, security, and performance that thousands of companies have come to associate Salesforce with. It ...

IMPORTANCE OF SALESFORCE SUPPORT SERVICES AND MAINTENANCE

Taking the help of a Salesforce partner for deployment should not mean the end of their services. Most companies feel that once the deployment is done...

6 THINGS ABOUT PARDOT SALESFORCE ADMINS SHOULD KNOW

Pardot which belongs to the Salesforce family is a marketing automation solution that helps companies create meaningful connections, generate more pip...

EVOLUTION OF DIGITAL MARKETERS IN NEW GENERATION

The breed of marketers is evolving as well for the betterment of their target audiences, their clients, and for themselves....

WHY DO PEOPLE LEAVE THEIR JOBS OFTEN OR KEEP SWITICHING TO DIFFERENT JOBS

Ms Malti Bhandari, senior office with a diplomatic mission in India retired after nearly 4 decades of service within the same organisation....

MICROSITE: WHAT IS IT AND HOW DOES IT BENEFITS BRANDS TO GROW

For marketing purposes, one of the least used or understood tools is a microsite. In fact, most people are not even aware of such a term....

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