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The way your employees feel is the way your customers will feel. And if your employees do not feel valued, neither will your customers....
Pardot latest features are set to be unveiled soon and here is a preview. So for all those in the mad hatter world of marketing, we present the exciti...
"Customer service shouldn't just be a department; it should be the entire company." Quote by Tony Hsieh, Zappos CEO...
The world is moved not only by the mighty shoves of the heroes, but also by the aggregate of the tiny pushes of each honest worker....
In a world where money is no longer the primary motivating factor for employees, focusing on the employee experience is the most promising competitive...
LinkedIn is the number one business social network currently in existence. It is not only a great place to network and look for jobs, but it is also a...
For a while, the education industry has been woke to the idea of onboarding a series of tech / digital mediums and tools, but the ferocity of the Covi...
Client call centres are mushrooming everywhere. Be it a 4 person or 4000 strong teams, these are the interfaces of brands with their leads & clients. ...
The current ongoing pandemic has compelled management of all types and sizes of companies to accelerate digital business,...
Email is familiar. It's comfortable. It's easy to use. But it might just be the biggest killer of time and productivity in the office today....
Salesforce CRM has just launched its own streaming service. Aptly named Salesforce plus, It will host live and on-demand content for every profile, v...
Chatbots are important because you won’t feel stupid asking important questions. Sometimes talking to someone can be a bit intimidating. Talking to ...
Running a business doesn't have to mean long hours of work, it just means being smart. If more can be achieved in less hours thanks to automation of ...
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is th...
Developments in medical technology have long been confined to procedural or pharmaceutical advances, while neglecting a most basic ...
Hello all and welcome back to our 2-part blog series on the "top features of Salesforce Winter 2022". We hope you read our first part as well as our o...
Confidence is an attractive trait and separates the leaders from others in the pack. In this blog, we look at how all of us can become these confident...
Joining a new/first organization is always a stressful time. Getting used to the work, routine, people, and processes in the initial weeks can take it...
Leaving the security and safety of educational campuses can be quite daunting for all youngsters. Stepping into the real harsh world for careers and o...
SEO or search engine optimisation is a technical term that refers to the means to enhance the visibility of the company's website on various search en...
Salesforce Slack is a business communication platform developed by an American software company Slack Technologies....
Diversity in workplace is not an act of favour to different segments of society. It is in the interest of the company, however small and in whichever ...
A human being is born as a sponge, devoid of any form of learning, knowledge or education. The human spends a lifetime in absorbing information that ...
Another exciting release by Salesforce is coming up, which means a plethora of exciting novel features & functionality to wrap your heads around....
