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PRIVACY POLICY

The effective date of this Policy is April 1, 2019

Your privacy is important to us. Codleo and its subsidiaries or affiliated companies hereinafter referred as ‘Codleo,’ is committed to respect your privacy while using our website. This policy applies to information collection, process, disclosure and use of personal identifiable information (PII) or the personal sensitive information (PSI), by us on our website.

Definitions

"Personally Identifiable Information"(or ‘PII”) means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a corporate body, is capable of identifying such person.

The information we collect

We do not collect Personally Identifiable Information about you, unless you choose to fill out your information on this website through specific provided forms. In general, you may browse our website without providing any Personal Identifiable Information about yourself. We do automatically collect certain information when you visit our website such as the type of operating system, the type of browser you are using, your IP address in order to provide better usability and personalized experience.

We do not collect Personally Identifiable Information about you, unless you choose to fill out your information on this website through specific provided forms. In general, you may browse our website without providing any Personal Identifiable Information about yourself. We do automatically collect certain information when you visit our website such as the type of operating system, the type of browser you are using, your IP address in order to provide better usability and personalized experience.

How we normally use information about you?

We use certain information to analyze site usage, for us to improve our website. We use Personally Identifiable Information you provide solely to respond to your inquiry or to process an application form you have completed on our website or to respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or to take action against any illegal activity and to address any potential threat to the physical safety of a person.

Information sharing

We may share your Personal Identifiable Information within Codleo, Codleo group or with any of our subsidiaries and very occasionally our business partners, service vendors or authorized third-party agents located in any part of the world for the purposes of data processing, enrichment, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.

Where we transfer Personally Identifiable Information outside of EU?

We either transfer this Information to countries that provide an adequate level of protection (as determined by the European Commission) or have appropriate safeguards in place. Codleo may also use overseas facilities to process, host or back up its information. As a result, we may need to transfer personal information to our overseas facilities for these purposes. However, any such information transferred shall be subject to appropriate data protection obligations.

Except as set out in this privacy statement or specifically allowed under law, we will not disclose, share, sell or rent an individual’s personal information to any third party. If an individual wishes to update or change any information, he or she may do so by requesting to us and we will prospectively cease to use or modify his or her personal information

Your Rights

You may have certain rights relating to your Personally Identifiable Information provided for under applicable law. These are the right to:

  • Request access to your Personally Identifiable Information and the processing activities on the same.
  • Request that your Personally Identifiable Information is rectified if it is inaccurate or incomplete.
  • Request erasure of your Personally Identifiable Information in certain circumstances.
  • Request restriction of the processing of your Personally Identifiable Information in certain circumstances.
  • Object to the processing of your Personally Identifiable Information in certain circumstances.
  • Receive your Personally Identifiable Information provided to us as a controller in a structured, commonly used and machine-readable format in certain circumstances.
  • Lodge a complaint with a supervisory authority.

Withdraw your consent provided at any time by contacting us.

To exercise the rights outlined above in respect of your Personally Identifiable Information please contact the details available in the contact section below. We will endeavour to respond to you within appropriate as required by the law.

Right to opt out and withdrawal

Codleo respects your privacy considerations and hence provides you an option to refuse to provide your Personally Identifiable Information or information sought to be collected.

You also have the option to subscribe/opt-in to receive newsletters, new alerts and marketing content. You can always opt-out of such options by writing to marketing@codleo.com or click the “unsubscribe” link at the bottom of an email newsletter received by you from us. Codleo shall adhere to your preferences.

Authenticity

Codleo shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.

Cookies and other technologies

Our website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that website can remember who you are. Please read our Cookie Policy carefully for more details about the information we collect when you use this site.

Data storage and retention

Your PII is stored in databases located at India and on the servers of the cloud-based database management services that Codleo engages.

Codleo shall retain your PII Personal Information pursuant to the business purposes and in line with our retention policies.

PII received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with the Codleo.

Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor's requests. Information that is kept by us will be destroyed or deleted after a reasonable period from the time when it becomes outdated or is no longer required. We may, however, need to retain copies of information (which may include personal information) for internal record-keeping purposes and/or for compliance with applicable law or professional standards, whose requirements may be more than that of laws and rules requiring data protection and privacy.

Protection of minor’s information

The website is not directed to children under the age of sixteen (16). Codleo does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.

Links to third party websites

Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should read such third party’s websites privacy notices and Codleo does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites. Please note that this privacy statement applies only to the personal information that we collect through our websites or otherwise in the course of our business dealings.

Our commitment to security

Codleo utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. Codleo takes reasonable steps to ensure that all dealings in personally identifiable information is processed fairly & lawfully after receiving consent of the information provider. Codleo may retain your personally identifiable information as long as there is a business requirement, or if otherwise required under applicable laws. While we follow the standard industry practices and takes reasonable security measures to protect the personal information under our control, information may be disclosed through any unlawful or unauthorised access or regulatory environment and measures or interception of transmissions or private communications and other users and third parties may abuse or misuse an individual’s personal information. We disclaim all liability for error in transmissions and unauthorised access or interceptions, abuse or misuse by third parties and other users.

Modifications

We bear the right to modify or amend this statement at any time with or without notice for legal, administrative and technical reasons. The effective date will be displayed at the beginning of this statement.

Grievance Redressal

Any grievance or complaint, in relation to processing of information, should be sent to Codleo in writing to sales@codleo.com. Grievance shall be redressed as expeditiously as possible.

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