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ENHANCE EMPLOYEE DELIGHT & IMPROVE PRODUCTIVITY

The way your employees feel is the way your customers will feel. And if your employees do not feel valued, neither will your customers....

NEW PARDOT FEATURES – WINTER 2022 RELEASE

Pardot latest features are set to be unveiled soon and here is a preview. So for all those in the mad hatter world of marketing, we present the exciti...

HOW SALESFORCE HELPS IN IMPROVING SALES

"Customer service shouldn't just be a department; it should be the entire company." Quote by Tony Hsieh, Zappos CEO...

LATEST SERVICE CLOUD FEATURES FOR SUPPORT TEAM

The world is moved not only by the mighty shoves of the heroes, but also by the aggregate of the tiny pushes of each honest worker....

HAPPY STAFF = HAPPY CLIENTS = GROWTH

In a world where money is no longer the primary motivating factor for employees, focusing on the employee experience is the most promising competitive...

LINKEDIN PROSPECT GENERATION TIPS

LinkedIn is the number one business social network currently in existence. It is not only a great place to network and look for jobs, but it is also a...

STUDENTS AND VIRTUAL EDUCATION LIFECYCLE

For a while, the education industry has been woke to the idea of onboarding a series of tech / digital mediums and tools, but the ferocity of the Covi...

FORGE CLIENT LOYALTY WITH CLIENT SERVICE CALLS

Client call centres are mushrooming everywhere. Be it a 4 person or 4000 strong teams, these are the interfaces of brands with their leads & clients. ...

IMPORTANT TIPS TO SPEED UP DIGITAL BUSINESS

The current ongoing pandemic has compelled management of all types and sizes of companies to accelerate digital business,...

LEVERAGE THE POWER OF EMAILS FOR SMALL FIRMS

Email is familiar. It's comfortable. It's easy to use. But it might just be the biggest killer of time and productivity in the office today....

SALESFORCE+ - THE NEW STREAMING SERVICE

Salesforce CRM has just launched its own streaming service. Aptly named Salesforce plus, It will host live and on-demand content for every profile, v...

GUIDE TO KNOWING MORE ABOUT CHATBOTS

Chatbots are important because you won’t feel stupid asking important questions. Sometimes talking to someone can be a bit intimidating. Talking to ...

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