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THE LEADING CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TRENDS FOR 2022

Let's look at the hottest trends for the CRM industry for 2022 and beyond in this blog of today. This compilation is as per our understanding and may ...

COVID-19 CARE WITH SALESFORCE RESPONSE PACKAGE

The Covid-19 pandemic of 2019 is now firmly entrenched in 2021. The 2nd wave of India, the multiple waves in Europe as well as the continuing crisis ...

MUCH AWAITED SALESFORCE SUMMER 2021 RELEASE – A DOWNLOAD

The much-awaited Summer 2021 release by Salesforce is here. Exciting developments and new features make up the essence of this release...

INVEST IN IN-HOUSE TALENT TO PROMOTE DIVERSITY IN YOUR ORGANISATION

“ Diversity and inclusion, which are the real grounds for creativity, must remain at the center of what we do. “ - Quote by Marco BIzzari, Preside...

HOW SERVICENOW AND SALESFORCE, TWO CRM SYSTEMS WORK TOGETHER

Companies whose teams work in silos and are disconnected from each other end up harming the company’s prospects in the long run....

ARTIFICIAL INTELLIGENCE (AI) & CHATBOT HELPING YOUR CUSTOMERS SHOP

What do Siri, Amazon product recommendations and Waze have in common? Any guesses? If no, the answer is Artificial Intelligence or simply put AI....

DIGITAL TRANSFORMATION FOR INDIAN SMES - THE ROAD AHEAD FOR A BRIGHTER FUTUER

If there is one lesson that Covid-19 pandemic has taught the business community, it is the need for going hi – tech in the 21st century....

MARKETING THROUGH SALESFORCE NPSP: AWARENESS, SUPPORTERS AND FUNDS

Any Non Governmental Organisation (or NGO as they are known in India) that open shop has to work hard to build up their brand. This is because there a...

SALESFORCE NPSP: A SMOOTH DONOR EXPERIENCE TO ENSURE LOYALTY

Salesforce.org Elevate is a bouquet of connected offerings for the NGO and education sectors that gives organizations a different way to transform vis...

TWO DISTINCT APPROACHES TO CRM: SALESFORCE SERVICE CLOUD AND SERVICENOW

Salesforce CRM is the worlds premier Customer Relationship Management tool in the world. It is used by most of the top companies....

THE TOP 4 FEATURES IN SALESFORCE FOR NGO YOU MUST KNOW

NGOs need all the help they can in these troubled times to be able to sustain themselves and carry on (if not expand their work) as funds become scarc...

THREE IMPORTANT SALESFORCE TRAINING METHODS TO LOOK FOR IN 2021

Companies are realizing the worth of Salesforce CRM and therefore are investing millions of Rupees on implementation. To cater to this rising market a...

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