We offer complete Salesforce® managed services, including implementation, integration, customization, administration, and app development for the AppExchange.
Your Salesforce platform deserves more than just implementation - it requires strategic updates, proactive maintenance, and continuous innovation to keep you ahead in the market. As a certified Salesforce Managed Service Provider, we optimize your Salesforce Org to deliver consistent value and power up your digital transformation.
At Cyntexa, our Salesforce Managed Services are designed to help you get the most out of your Salesforce investment. From scaling your platform as your business grows, troubleshooting issues proactively, simplifying change management, ensuring optimal app maintenance, and through dedicated support, we keep your operations running smoothly. Believing in mutual growth for all, we provide Salesforce staffing services and pre-qualified Salesforce experts to assist you in hiring the best talent for your business.
Our team of 400+ Salesforce experts focuses on developing a customer-centric strategy that is imperative for success. It's time to shift your focus from the day-to-day management of your Org and prioritize growth!
We offer Salesforce development tailored to your business needs, helping you achieve success.
Gain expert care for your Salesforce Org. from our Salesforce administrators. With our Salesforce administration services we will collaborate with you in real-time to manage and configure automations that simplify your tasks, update your reports to gain the latest information, and manage relevant user access and permissions. By building up a collaboration between datasets, administrators ensure optimal synchronization and accurate data sharing.
1. Virtual/Remote Admin Services
Our Salesforce administrators virtually collaborate with you to understand your business requirements and the advancements you seek in your Org. Eliminating the hindrance of regional presence, they remotely manage and maintain your Salesforce environment, so that it remains agile, up-to-date, and aligned with the evolving industry trends.
2. Org/User Management Services
Our administrators are responsible for creating and managing your user profiles and further assigning roles and permissions strategically, allowing only legitimate users to access the Org. They maintain strict control over the data, safeguarding sensitive information while allowing the right user access.
3. System Admin Services
Through this service, our professionals ensure that the platform is set up correctly and works smoothly for your business. They make sure all the system configurations are accurate and that the data is imported and exported seamlessly without interruptions and inconsistencies. Moreover, we offer training to your team members so they can use the platform optimally.
4. Object Maintenance Services
Our dedicated administrators make sure that your records have the right data incorporated and are accurately maintained, without any duplications. They keenly plan and establish relationships between these records to enable sharing and easy access to relatable data.
We offer 24/7 services for our clients, so you do not face any interruptions with your business processes. We prioritize your concerns and aim to address them as soon as possible through our Salesforce Managed support services.
1. Tier 1 Support, or First Line Support Services
This is the level 1 support that our Salesforce professionals offer by interacting with you to understand the issues in your Org or any Salesforce product or related to other technicalities. They are a click away to help resolve all your issues across various communication channels, be it over a call or video support.
2. Helpdesk/Break-Fix Services
In case of any queries, technicalities, or system failures, our professionals are thorough with your business understanding and can deeply understand the issue you are facing, providing prompt resolution. They further indulge IT teams to resolve the problem as a priority.
Our professionals continuously keep a check on all shifts happening in the Salesforce environment, ensuring the upkeep of your platform in their regard. We aim to help your business make the most of the latest upgrades and new additions.
1. Change Management Services
Our Salesforce professionals oversee all the changes that happen in your Salesforce environment. Be it related to processes, procedures, new policies, and more. They stay updated with all the updates and advancements that have come in and make sure your Salesforce environment is ready to keep up with it at the individual, organizational, and enterprise levels.
2. Feature Activation Services
Share your new requirements with our professionals and see them turn into reality. They assist and work along with you to enable a new feature, module, or solution in your org as per how you want it. Through custom development or by integrating outside features to enhance your org’s capabilities, our professionals are focused on offering you the best.
3. Continuous Improvement Services
As a key responsibility of Salesforce MSP, we keenly monitor the performance of your platform. Based on the resulting insights, we work on improvement areas, offering you a well-optimized Salesforce platform. We do not stop here and constantly keep a check on new updates and deploy them into your platform so it remains competitive in the evolving IT world.
Through customized development and integration, we aim to provide you with a Salesforce platform that is just meant for your business. Our professionals aim to stand up to your expectations and beyond that by enhancing the existing capabilities and resolving issues proactively.
1. Custom Development Services
We offer experienced developers skilled in leveraging Apex, Visualforce, and Lightning Web Components to customize Salesforce solutions tailored to your business workflows. Through our Custom Salesforce Development services, we design and implement advanced integrations, automate complex processes, and optimize your platform’s functionality to enhance efficiency and scalability.
2. Integration and Monitoring Services
With an aim to enhance the capabilities of your Salesforce platform, our specialists seamlessly integrate applications and solutions that drive scalable outcomes. We do not just stop at integration but also monitor its progress throughout. We proactively work on any issues that can hamper your platform’s performance, resolving them before they make a big impact.
We help you make the most out of the trendiest technologies in Salesforce by leveraging the best of reporting and analytical capabilities. We aim to deliver optimal business value and help you achieve the business KPIs you have marked as success. Dive in to focus on areas of improvement and empower your strengths
1. Reports and Dashboards Services
Gain a clear and big picture of your business’s strengths and improvement areas by establishing reports and dashboards. Our experts do the same for you by creating intuitive and custom-made dashboards that offer you insights related to your business. Our professionals build custom-made reports and dashboards and manage them for your business.
2. Data Analytics Services
Our experts are proficient in predicting potential issues by gaining insight into your business's historical data. They look into your business’s usage patterns, analyze them and, based on the results, recommend improvements by utilizing different analytical techniques.
Our professionals are tech saviors for all your installation and maintenance needs. We guarantee a seamless installation process by handling all the issues and hindrances that occur. Not only this, we monitor the application’s performance and look for relevant upgrades to ensure an up-to-date solution.
1. App Installation Services
Need a seamless application installation? Our experienced professionals are there to help! They handle all the technicalities of the multi-step application installation process with ease, ensuring the app is correctly installed and configured with relevant user access, permissions, and maps accurate data.
2. App Maintenance Services
We do not stop at installation and move forward with its continuous maintenance. Our team continuously keep a check on the app’s performance, look for upgrades in it, and troubleshoot errors. Also, they ensure compliance with the latest industry practices to avoid any legal issues.
