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SLACK

THE COLLABORATION TOOL FOR TOMORROW

Slack is an instant messaging and collaboration platform that enables employees to communicate & collaborate in real-time. It is one of the most popular tools in the market today. Slack has many features which make it ideal for team communication & collaboration, such as the ability to curate channels for varied subjects or projects, instant messaging to individuals or groups, sharing files and links, and sync with other tools & services. Slack has a cell phone app as well that allows for communication while people work remotely or travel. Besides its main features, Slack has a selection of third-party apps & integrations that can be roped in to enhance its functionality & integrate with other tools & services.

Slack is essentially a 21st-century messaging app. It can be used across different devices and platforms and comes with the latest features that enable users to chat 1-on-1 as well with multiple people. Uploading and sharing files is a piece of cake, plus it integrates seamlessly with apps & tools. Users can control almost every setting, such as the ability to curate unique emojis.

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WHY SLACK?

There are many reasons why you should use Slack for communication and collaboration tool:

  • Centralised Communication: Slack is a unified tool for team communication, enabling users to send texts, share files, and collaborate seamlessly.

  • Third-party integrations: Slack integrates with a selection of third-party tools and services, like Google Drive, and Salesforce, allowing for an easy flow of data between tools.

  • Collaboration tools: Slack has a gamut of collaboration tools, like the ability to generate shared to-do lists, set reminders, and curate surveys. This enables departments to be organised & productive.

  • Cell Phone Option: Slack’s cell phone version is quite handy for working on the move and for those working remotely.

  • Security & compliance: Slack has a plethora of security & compliance features, such as two-factor authentication, data encryption, and compliance with different local regulations.

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Discover the wonders of Slack

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How do Slack & Salesforce® Join Forces

Slack and Salesforce collaborate to enhance collaboration and streamline sales & client servicing workflows. Below are listed ways in which Slack and Salesforce join forces for good:


  • Receive Salesforce notifications in Slack: With the two integrating, you receive Salesforce notifications in Slack itself. These include notifications on leads etc.

  • Make Salesforce records from Slack: Users can create Salesforce records via Slack.

  • Hunt for Salesforce records in Slack: Look for Salesforce records directly within Slack. Data search is easier as compared to switching between two tools.

  • Collaborate on Salesforce records: Users may share Salesforce records with people thanks to Slack. Collaboration is easier on sales or supports workflows with everyone connected. No silos.

  • Automate workflows between the two: Thanks to third-party integration tools, users may automate workflows between the two digital tools.

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KEY BENEFITS OF SALESFORCE® SLACK

Improved
Collaboration

By integrating Salesforce and Slack, teams can collaborate more effectively on sales and support workflows. They can share Salesforce records, receive real-time alerts and notifications, and automate workflows, all from within Slack.

Streamlined
Workflows

Integrating Salesforce and Slack can help streamline sales and support workflows, reducing the need for manual data entry and other time-consuming tasks. This can lead to improved efficiency and productivity, as well as better customer experiences.

Increased
Visibility

With Salesforce and Slack integration, teams can gain greater visibility into sales and support activities. They can track progress on deals, monitor support cases, and access critical customer data, all from within Slack.

Flexibility And
Scalability

Integrating Salesforce and Slack provides teams with greater flexibility and scalability. They can easily add new team members, integrate with other tools and services, and customize workflows to meet their specific needs.

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Why Choose Codleo Consulting?

Out of the many Salesforce partners, why should you choose us?

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Training and support services

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Training and support services

We help your business grow with the world’s #1 CRM

Explore all the solutions on the Salesforce® Customer 360 Platform.

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Case Studies

Learn how Codleo helped these companies leverage Salesforce to significantly improve their business.
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Our client is a global provider of consulting, support, and managed services for insurance firms...

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Our customer is an award-winning firm in the domain of business intelligence...

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It is an e-learning platform for children (kindergarten to 12th grade)...

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Our client is a premier institute in Design, Fashion, Business, and Media...

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Our client is a family-run medium scale enterprise...

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Our customer is a digital used-car buying & selling portal...

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Our client is a behavioural agency specialising in care & therapy for children...

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Our customer is a corporate group that operates private universities across continents...

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Our client is an executive education enabler connecting leading universities...

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Our client is a group of retail experts providing cloud-based point of sale software...

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our client is a Delhi based non - governmental organization...

Slack is #1 collaboration tool

Lets talk today on transforming your collaboration journey.
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FAQ

Slack is a messaging app for companies that links people to the information they require. People can communicate & collaborate with those working inside or outside of the organization.

Slack is simple, visually appealing, and makes work more productive. Hence it is a popular business tool.

It has both a free version with limitations and a paid version that has many features. Choose as per your budget and needs.

Yes as it has more integrations, a better bot, and is more flexible as a tool.

It is owned by Salesforce Inc, based in the USA.

Slack is a cool, user-friendly, and informal method of quick communication and collaboration. Email is ideal for long-form or official correspondence.

Slack is an acronym and stands for “Searchable Log of All Communication and Knowledge”.

Slack is a state of the art messaging tool that enhances communication & communication in an organisation. Plus, it’s quicker and more secure. It enables sending shared files and so much more. Salesforce Slack Integration allows for work to happen in one unified place without flitting between screens.

Yes, we can submit cases or register deals in Salesforce via Slack Connect, generating visibility & streamlining efforts.

Both the two tools easily integrate and it’s best done via an experienced Salesforce Consultancy partner who ensure a smooth experience.

If you have a paid subscription, you can install/integrate as many as apps you like. There are no limits. This is the beauty of this tool.

For Slack integration, contact a professional Salesforce consulting partner to do the needful. They will do this in a smooth & seamless manner.

A wide range of work-related digital tools & apps can be integrated with Slack such as Zoom, Jira Cloud, Workday, Asana and Hubspot.