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INTERACTION STUDIO - A MARKETING POWERHOUSE

Earlier called Evergage, Interaction Studio is a part of the Salesforce Marketing Cloud that lets marketing personnel track every client's journey...

BENEFITS OF SALESFORCE MARKETING CLOUD

"You need to get to the future, ahead of your customers, and be ready to greet them when they arrive." - Quote by Marc Benioff, CEO of Salesforce....

IMPROVE SALESFORCE ADOPTION WITH 2 STRATEGIES

“Tell me and I forget, teach me and I may remember, involve me and I learn.” - Quote by Late Benjamin Franklin, a founding father of the USA....

IMPROVE VIRTUAL SELLING WITH SALESFORCE SALES CLOUD

“If you want to use social networking as a sales tool, then you must actively participate in conversations and the exchange of ideas.” – Quote ...

WHY SHOULD A BRAND INVEST IN SALESFORCE LIGHTNING?

If you are still using Salesforce Classic then this blog is for you. Lightning's interface is modern, efficient, and smart. All Salesforce users have ...

LGBT COMMUNITY CHALLENGES IN THE IT INDUSTRY

What do the following people have in common: Tim Cook of Apple, Chris Hughes of Facebook, Joel Simkhai of Grindr dating app and Peter Thiel of Paypal....

TIPS ON KEEPING DATA SAFE IN SALESFORCE CRM

Data security is the most important topic of discussion these days. Though Salesforce as a platform is safe & secure, there is no harm to take extra p...

EMOTIONAL INTELLIGENCE & COPING WITH COVID FATIGUE

As the world is beleaguered by Covid 19 pandemic, especially India with its devastating impact of the 2nd wave, people are finding different mediums a...

TRAILBLAZER COMMUNITY AND TRAILHEAD UNIFIED

Salesforce is unifying the Trailblazer Community and Trailhead to forge a novel, smooth experience, enhancing the ability to learn and sync from anywh...

BENEFITS OF INTEGRATING SALESFORCE & SERVICENOW

The two most popular CRM offerings in the world are Salesforce and Servicenow, which are used in most businesses and are much sought after by owners o...

HOW TO PROMOTE SOCIAL SERVICE WITHIN THE COMPANY

"Be the change you want to see" - Quote by Mahatma Gandhi will ring true for eternity. For people and businesses/brands, they are all mediums to effec...

SALESFORCE CERTIFICATION - B2B SOLUTION ARCHITECT

As crucial bridge between business and technology, a B2B Solution Architect should have adequate knowledge and experience with Sales Cloud, Service Cl...

HOW TO PREVENT BURNOUTS IN YOUR OFFICE

The issue of Office burnouts has gained centre stage over the past few years. One of the fallouts of high pressure and stressful jobs & careers is bur...

SALESFORCE EDUCATION CLOUD CONSULTANT CREDENTIAL

The Salesforce Certified Education Cloud Consultant program has been constructed for professionals experienced in deploying Salesforce Education Cloud...

SELECT THE BEST CRM FOR EDUCATION

The need for a CRM for education has gone past the debate stage. It is now considered an essential part of the digital tool kit needed to boost a cent...

7 TIPS ALL SALESPEOPLE SHOULD KNOW

One of the toughest careers is sales and comes with enormous challenges. Being not everyone's cup of tea, it involves patience and nurturing of leads ...

ENHANCE EMAIL ENGAGEMENT VIA PARDOT ESTO

Many companies have forgotten they sell to actual people. Humans care about the entire experience, not just the marketing or sales or service. To real...

ENCOURAGE DIVERSITY AND GET A SMART WORKFORCE

Diversity is not only about looking good or putting your best foot forward to the world. It actually makes a whole lot of business sense....

LINK SALES & MARKETING TEAMS VIA DIGITAL TRANSFORMATION

At least 40% of all businesses will die in the next 10 years… if they don’t figure out how to change their entire company to accommodate new techn...

FIVE SIMPLE AND EFFECTIVE WAYS FOR NURTURING MENTAL HEALTH

Though mental health is just as important as physical health, very few people actually pay attention to it as much. This is unfortunate as neglect of ...

KNOW HOW TO BE GOOD TO YOURSELF AND TRANSFORM YOUR INNER BEING

Be kind to your body, gentle with your mind, and patient with your heart. Stay true to your spirit, cherish your soul and never doubt yourself....

THE LEADING CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TRENDS FOR 2022

Let's look at the hottest trends for the CRM industry for 2022 and beyond in this blog of today. This compilation is as per our understanding and may ...

COVID-19 CARE WITH SALESFORCE RESPONSE PACKAGE

The Covid-19 pandemic of 2019 is now firmly entrenched in 2021. The 2nd wave of India, the multiple waves in Europe as well as the continuing crisis ...

MUCH AWAITED SALESFORCE SUMMER 2021 RELEASE – A DOWNLOAD

The much-awaited Summer 2021 release by Salesforce is here. Exciting developments and new features make up the essence of this release...

INVEST IN IN-HOUSE TALENT TO PROMOTE DIVERSITY IN YOUR ORGANISATION

“ Diversity and inclusion, which are the real grounds for creativity, must remain at the center of what we do. “ - Quote by Marco BIzzari, Preside...

HOW SERVICENOW AND SALESFORCE, TWO CRM SYSTEMS WORK TOGETHER

Companies whose teams work in silos and are disconnected from each other end up harming the company’s prospects in the long run....

ARTIFICIAL INTELLIGENCE (AI) & CHATBOT HELPING YOUR CUSTOMERS SHOP

What do Siri, Amazon product recommendations and Waze have in common? Any guesses? If no, the answer is Artificial Intelligence or simply put AI....

DIGITAL TRANSFORMATION FOR INDIAN SMES - THE ROAD AHEAD FOR A BRIGHTER FUTUER

If there is one lesson that Covid-19 pandemic has taught the business community, it is the need for going hi – tech in the 21st century....

MARKETING THROUGH SALESFORCE NPSP: AWARENESS, SUPPORTERS AND FUNDS

Any Non Governmental Organisation (or NGO as they are known in India) that open shop has to work hard to build up their brand. This is because there a...

SALESFORCE NPSP: A SMOOTH DONOR EXPERIENCE TO ENSURE LOYALTY

Salesforce.org Elevate is a bouquet of connected offerings for the NGO and education sectors that gives organizations a different way to transform vis...

TWO DISTINCT APPROACHES TO CRM: SALESFORCE SERVICE CLOUD AND SERVICENOW

Salesforce CRM is the worlds premier Customer Relationship Management tool in the world. It is used by most of the top companies....

THE TOP 4 FEATURES IN SALESFORCE FOR NGO YOU MUST KNOW

NGOs need all the help they can in these troubled times to be able to sustain themselves and carry on (if not expand their work) as funds become scarc...

THREE IMPORTANT SALESFORCE TRAINING METHODS TO LOOK FOR IN 2021

Companies are realizing the worth of Salesforce CRM and therefore are investing millions of Rupees on implementation. To cater to this rising market a...

CASE MANAGEMENT IN SALESFORCE NPSP: AN OVERVIEW

Salesforce, the number one CRM in the world has a solution for all industries and verticals. It even has created space to include non-profit organisat...

TIPS FOR MIGRATING ENTIRE PRODUCTION ORG TO A NEW PRODUCTION ORG

Migration to a new production org is fraught with many issues and can result in unwanted speed breakers in a smooth journey. We have assembled some ti...

WHY SALESFORCE CRM IS NECESSARY FOR THE MANUFACTURING INDUSTRY?

Salesforce CRM is the most useful tech tool a company needs to meet its manufacturing needs. It has many benefits for clients within a...

VALUE SALESFORCE IS ADDING TO SMALL AND MEDIUM BUSINESSES

More companies around the world are recognizing the value of Salesforce, the numero uno CRM in the world and realizing that their future is linked wit...

WHAT DO YOU KNOW ABOUT SALESFORCE HEALTH AND PROCESS CHECK?

Do you go for a health check up every year? If yes, that’s great. If not, then if are over 40 years then you should. As we know “Health is wealth...

INTRODUCTION TO SALESFORCE LIGHTNING MIGRATION AND ITS FEATURES

The Salesforce Lightning platform is an enhanced version of Salesforce Classic that allows for the creation of apps in the easiest way possible with t...

SALESFORCE MANUFACTURING CLOUD GIVES A BOOST TO MANUFACTURING INDUSTRY

A large swath of manufacturers especially the small or the medium sized, and primarily family owned have been complacent with the way things...

WHY DOES YOUR MANUFACTURING BUSINESS NEED SALESFORCE?

Every industry / vertical benefits from the advantages of a good CRM like Salesforce. In an industry like manufacturing with many moving parts...

ADVANTAGES OF HIRING A CERTIFIED SALESFORCE CONSULTING PARTNER

Dealing with complex software and tools for your business should be best left to professionals, so they perform their job and you reap the benefits....

TOP 10 REASONS WHY YOU NEED SALESFORCE CONSULTING SERVICES FOR YOUR BUSINESS

Increase in sales. With Salesforce Consulting Services, taking care of the entire sales process from start to finish becomes smoother and easier...

4 WAYS HOW YOU CAN KNOW THE NEED OF SALESFORCE HEALTH CHECK

A Salesforce Health check done on a regular basis is the panacea for fixing the lacunas and errors plaguing the systems in your company....

SALESFORCE HEALTH CLOUD HELPING HEALTHCARE SECTOR BOOST IT'S HEALTH

The raging pandemic has once again shone the light on the healthcare sector around the world. As countries across continents struggle to manage the ne...

HOW SALESFORCE CAN HELP LAW FIRMS? - A JOURNEY OF DISCOVERY

he number 1 CRM platform Salesforce uses various cloud-based apps for services, sales, and marketing. Law firms with their complexities....

HOW SALESFORCE BENEFITS THE TECH INDUSTRY TO GAIN AN EDGE IN THE 21ST CENTURY?

Do you belong to the tech industry? If yes then you must be quite familiar or use to the plethora of novel technology and moving around in your indust...

PROFESSIONAL SERVICES AUTOMATION WITH SALESFORCE - WAYS AND BENEFITS

Professional Services companies are realising the value of various tech tools like Salesforce and how they play the role of catalysts....

IMPORTANT THINGS TO KNOW ABOUT A SALESFORCE BUSINESS ANALYST

Who is a Salesforce business analyst? This particular involves collecting & reviewing business needs and converting them into appropriate Salesforce f...

BENEFITS OF SALESFORCE FINANCIAL SERVICES CLOUD - CREATING A BRIGHT FUTURE

What do Barclay bank, United Capital, OneUnited Bank, and Central Bank have in common besides being big companies overseas?...

SALESFORCE FINANCIAL SERVICES CLOUD FOR BANKING SERVICE

Retail or consumer banks in India have always had it going tough. A plethora of banks (private, public, and foreign) are at hands to be the recipients...

SALESFORCE ADM CERTIFICATION 201 SAMPLE QUESTIONS (SET 2)

Free Salesforce ADM 201 Sample Questions For The Trainees. With the Salesforce admin certification questions, you will be able to test yourself on the...

UNIQUE CHALLENGES FACED BY THE FINANCIAL SECTOR

The financial sector currently is facing unique challenges as they adopt digital/tech tools to offer a better experience for all stakeholders. With th...

FINANCIAL SERVICES CLOUD ENSURES WEALTH MANAGERS REMAIN COMPETITIVE

The 21st century is the century of digital disruption. No industry or person is immune from its far-reaching tentacles or impact....

SALESFORCE FINANCIAL SERVICES FOR WEALTH MANAGEMENT

The wealth management market in India is showing an upward movement for the past few years. This is despite the constant issues faced by this industry...

GROWTH OF FINTECH INDUSTRIES IN INDIA DESPITE COVID-19

As Covid – 19 pandemic’s 2nd wave engulfs India in a very deadly grip as we speak; there are bright spots to keep us optimistic and hopeful of a b...

SALESFORCE HEALTH CLOUD FOR VARIOUS HEALTH SEGMENTS

Salesforce health cloud has something for everyone associated with the health industry. It is a powerful tool for various parties/stakeholders in the ...

HOW TO GET SALESFORCE EXPERIENCE BEFORE BAGGING A JOB?

The dilemma faced by most youngsters after completing their studies/graduation is of bagging a job, gaining a foothold or the first rung in the job ma...

TRANSFORM PATIENT ENGAGEMENT WITH SALESFORCE HEALTH CLOUD

Hospitals, clinics, and medical staff are among the most essential services in a country, community, and in a persons life. Considered as gods for the...

BENEFITS OF USING SALESFORCE AS HEALTHCARE CRM

It is not all bad news and by that, we mean Covid-19 pandemic which is currently sweeping the world, continent by continent. Exciting things are happe...

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