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KEY COMMUNICATION SKILLS FOR WORK

Hello, folks. In today’s blog, we are talking about certain communication skills that all need to work on overtime. These skills don’t come with ...

LESSONS ON LEADERSHIP AND AUTHENTICITY

Being a leader whether in the corporate or social or political setup requires much more than determination, grit and passion. In today’s blog, we wi...

IS YOUR NGO LOSING OUT TO OTHERS?

NGOs or non – governmental organisations are alternatives to the Government in developing countries. In developing countries where...

PRESENTING SALESFORCE EINSTEIN AUTOMATE

Rather than wringing our hands about robots taking over the world, smart organizations will embrace strategic automation use cases. ...

ENHANCE EMPLOYEE DELIGHT & IMPROVE PRODUCTIVITY

The way your employees feel is the way your customers will feel. And if your employees do not feel valued, neither will your customers....

NEW PARDOT FEATURES – WINTER 2022 RELEASE

Pardot latest features are set to be unveiled soon and here is a preview. So for all those in the mad hatter world of marketing, we present the exciti...

HOW SALESFORCE HELPS IN IMPROVING SALES

"Customer service shouldn't just be a department; it should be the entire company." Quote by Tony Hsieh, Zappos CEO...

LATEST SERVICE CLOUD FEATURES FOR SUPPORT TEAM

The world is moved not only by the mighty shoves of the heroes, but also by the aggregate of the tiny pushes of each honest worker....

HAPPY STAFF = HAPPY CLIENTS = GROWTH

In a world where money is no longer the primary motivating factor for employees, focusing on the employee experience is the most promising competitive...

LINKEDIN PROSPECT GENERATION TIPS

LinkedIn is the number one business social network currently in existence. It is not only a great place to network and look for jobs, but it is also a...

STUDENTS AND VIRTUAL EDUCATION LIFECYCLE

For a while, the education industry has been woke to the idea of onboarding a series of tech / digital mediums and tools, but the ferocity of the Covi...

FORGE CLIENT LOYALTY WITH CLIENT SERVICE CALLS

Client call centres are mushrooming everywhere. Be it a 4 person or 4000 strong teams, these are the interfaces of brands with their leads & clients. ...

IMPORTANT TIPS TO SPEED UP DIGITAL BUSINESS

The current ongoing pandemic has compelled management of all types and sizes of companies to accelerate digital business,...

LEVERAGE THE POWER OF EMAILS FOR SMALL FIRMS

Email is familiar. It's comfortable. It's easy to use. But it might just be the biggest killer of time and productivity in the office today....

SALESFORCE+ - THE NEW STREAMING SERVICE

Salesforce CRM has just launched its own streaming service. Aptly named Salesforce plus, It will host live and on-demand content for every profile, v...

GUIDE TO KNOWING MORE ABOUT CHATBOTS

Chatbots are important because you won’t feel stupid asking important questions. Sometimes talking to someone can be a bit intimidating. Talking to ...

EASE LIFE WITH PROCUREMENT AUTOMATION PART 2

Running a business doesn't have to mean long hours of work, it just means being smart. If more can be achieved in less hours thanks to automation of ...

EASE LIFE WITH PROCUREMENT AUTOMATION PART 1

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is th...

TOP SALESFORCE HEALTH CLOUD FEATURES

Developments in medical technology have long been confined to procedural or pharmaceutical advances, while neglecting a most basic ...

TOP FEATURES OF SALESFORCE WINTER 2022 RELEASE PART 2

Hello all and welcome back to our 2-part blog series on the "top features of Salesforce Winter 2022". We hope you read our first part as well as our o...

TOP HABITS OF CONFIDENT PERSONAS

Confidence is an attractive trait and separates the leaders from others in the pack. In this blog, we look at how all of us can become these confident...

TOP TIPS ON BEING A GOOD COLLEAGUE

Joining a new/first organization is always a stressful time. Getting used to the work, routine, people, and processes in the initial weeks can take it...

WHY DOES A STUDENT NEED TO DO AN INTERNSHIP?

Leaving the security and safety of educational campuses can be quite daunting for all youngsters. Stepping into the real harsh world for careers and o...

GUIDE TO SEO FOR SMALL BUSINESSES

SEO or search engine optimisation is a technical term that refers to the means to enhance the visibility of the company's website on various search en...

BOOST YOUR PRODUCTIVITY VIA THESE SLACK HACKS

Salesforce Slack is a business communication platform developed by an American software company Slack Technologies....

WAYS COMPANIES CAN SUPPORT DIFFERENTLY ABLED EMPLOYEES

Diversity in workplace is not an act of favour to different segments of society. It is in the interest of the company, however small and in whichever ...

HOW TO TRAIN YOURSELF TO BE A LIFELONG LEARNER?

A human being is born as a sponge, devoid of any form of learning, knowledge or education. The human spends a lifetime in absorbing information that ...

TOP FEATURES OF SALESFORCE WINTER 2022 RELEASE PART 1

Another exciting release by Salesforce is coming up, which means a plethora of exciting novel features & functionality to wrap your heads around....

WHAT IS BANT AND HOW IT IS USED?

Determining if an enquiry / prospect is good bet to convert into a sale is like asking the proverbial question "did the chicken come first or the egg"...

BEST TIME(S) FOR SALES CALLING DECODED

"Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time." - Quote by Thomas Edison, an American ...

TOP PROJECT RISKS AND HOW TO REDUCE THEM

A project is fraught with many risks that can derail or even put stop to it. In this blog, we list these risks and certain simple steps that can ensur...

DO YOU HAVE SKILLS TO BECOME SALESFORCE DEVELOPER?

Salesforce developers are professionals who build functionalities in a sandbox with Visualforce or Apex before handing it over to the Salesforce Admin...

IMPORTANCE OF DIGITAL EDUCATION FOR SENIORS

As the world marches towards digital literacy by leaps and bounds, there is one segment in India of the population that has yet to catch up. The segme...

MENTORSHIP IN OFFICE REDUCES ATTRITION LEVELS

"I think the greatest thing we give each other is encouragement...knowing that I'm talking to someone in this mentoring relationship who's interested ...

CODLEO FOUNDATION ORGANIZES WEBINARS

As a part of Codleo Foundation's aim of spreading technical education to all, it is organising a series of webinars by experienced professionals in th...

TOP REASONS TO HIRE A DIGITAL MARKETING VENDOR PART 2

“In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.”...

TOP REASONS TO HIRE A DIGITAL MARKETING VENDOR PART 1

Digital marketing has emerged as one of the leading ways (if not the premier way) to share information on a brand, its offerings and anything else tha...

SALESFORCE TOOL KITS ENABLE EMBRACING OF DIGITISATION

“Every industry and every organization will have to transform itself in the next few years. What is coming at us is bigger than the original interne...

TOP BUSINESS PROBLEMS A CRM SOLVES

Running a company or a business of any nature is not an easy job. With so many variables and unseen scenarios plaguing a company at every step, it is ...

WHY IS SALESFORCE THE PREMIER CRM?

You all must be sick of hearing us praise the virtues of Salesforce CRM over and over. We hear ya but as you know if a product is worth its weight in ...

TRANSFORMING SMB CLIENT SUPPORT

Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans....

GUIDE TO BEST PRACTICES FOR SOCIAL MARKETING PART 2

In this blog, we continue listing the best practices that you may have read in the first part of this two part series. These are suggestions and do no...

GUIDE TO BEST PRACTICES FOR SOCIAL MARKETING PART 1

Establish an outline at the very beginning for overseeing your social media journey, governance and compliance. This outline needs the support of your...

THE GUIDE TO MARKETING FOR SMALL BRANDS PART 2

In this second part of 2 blogs, we continue our guided journey into the ideal world of marketing for small brands/ companies....

THE GUIDE TO MARKETING FOR SMALL BRANDS PART 1

A small brand has it tough in the market going up against bigger and well-known brands. With small teams running and resources...

PERSONALISED MARKETING IS A SUCCESS STRATEGY

If you and your company are looking for ways to minimise website bounce rates, increase form completion numbers, enhance prospect generation as well a...

TECH TOOLS ALL NGOs MUST HAVE

NGOs and tech tools are now a partnership designed for success. All NGOs (big and small) need to onboard tech tools that make life easier....

CODLEO'S MASCOTS - DO YOU KNOW THEM?

A mascot is any human, animal, or object thought to bring luck, or anything used to represent a group with a common public identity, such as a school,...

WHO IS A SALESFORCE ADMINISTRATOR (ADMIN)?

The world's premier CRM (or customer relationship management tool) Salesforce transforms businesses via Salesforce administrators (or admins in short)...

IMPROVING PRODUCTIVITY WITH AUTOMATION

“Artificial intelligence will reach human levels by around 2029. Follow that out further to, say, 2045, we will have multiplied the intelligence, th...

SLACK HELPS REVENUE INCREASE FOR SALES SEGMENT

Slack now a part of Salesforce bouquet of offerings is known primarily as a tool of communication. However, if you ask the sales personnel of companie...

IS SALESFORCE APPROPRIATE FOR PROJECT MANAGEMENT?

“Operations keeps the lights on, strategy provides a light at the end of the tunnel, but project management is the train engine that moves the organ...

CRM TRENDS FOR 2022 AND BEYOND

Our blog series is a medium of keeping its band of loyal readers abreast of all developments in the field of CRM etc. In this blog, therefore we have ...

AI TO THE RESCUE OF ADVERTISING SALES

Artificial Intelligence is becoming integral to the enhanced working of companies, their departments, and their processes. Marketing departments are g...

METRICS TO MEASURE DIGITAL SALES EFFORTS

hen people ask me what’s the ROI of Social, I ask them… what’s the ROI of Trust, and what’s the ROI of Loyalty. The answer, when used to build...

GATHERING REQUIREMENTS FOR SALESFORCE PROJECTS

“You must always examine what’s working, evolve your ideas, and change the way you do things.” ― Quote by Marc Benioff...

WHAT DOES CODLEO CONSULTING DO?

What does Codleo Do? For those who are not sure about Codleo Consulting - we are a b2b information technology company and our purpose ...

MARKETING STRATEGIES FOR SMALL COMPANIES FOR 2022

“Integrated marketing offers opportunities to break through to consumers in new markets.” — Quote by Betsy Holdan, Senior Advisor, McKinsey & C...

INTEGRATION OF SALES CLOUD & GOOGLE ANALYTICS 360

In this blog, we will be going through the steps required to integrate Sales Cloud and Google Analytics 360. To begin with, lets recap the definition ...

HOW START UPS LAUNCH SOCIAL IMPACT JOURNEY

For the Entrepreneurial driven, launching a start-up in any domain is a very stressful and focussed activity. The last thing on the mind is that linki...

STRENGTHEN TIES BTW SALES & MARKETING VIA ALIGNMENT

Marketing and sales teams are two important parts of a well-oiled machinery. While each has their own unique skills, their main objective is the same...

TOP SAVVY MARKETING USES FOR AI

“Some people worry that artificial intelligence will make us feel inferior, but then, anybody in his right mind should have an inferiority complex e...

A GUIDE TO SALESFORCE IMPLEMENTATION

Though Salesforce is relatively a simple tool to use, its implementation and deployment by a company does require due processes to be followed....

DUMMIES GUIDE TO CRM TECHNOLOGY

Digital makeovers for companies are becoming a 'given' these days as they provide manifold advantages. No company can a...

INTERACTION STUDIO - A MARKETING POWERHOUSE

Earlier called Evergage, Interaction Studio is a part of the Salesforce Marketing Cloud that lets marketing personnel track every client's journey...

BENEFITS OF SALESFORCE MARKETING CLOUD

"You need to get to the future, ahead of your customers, and be ready to greet them when they arrive." - Quote by Marc Benioff, CEO of Salesforce....

IMPROVE SALESFORCE ADOPTION WITH 2 STRATEGIES

“Tell me and I forget, teach me and I may remember, involve me and I learn.” - Quote by Late Benjamin Franklin, a founding father of the USA....

IMPROVE VIRTUAL SELLING WITH SALESFORCE SALES CLOUD

“If you want to use social networking as a sales tool, then you must actively participate in conversations and the exchange of ideas.” – Quote ...

WHY SHOULD A BRAND INVEST IN SALESFORCE LIGHTNING?

If you are still using Salesforce Classic then this blog is for you. Lightning's interface is modern, efficient, and smart. All Salesforce users have ...

LGBT COMMUNITY CHALLENGES IN THE IT INDUSTRY

What do the following people have in common: Tim Cook of Apple, Chris Hughes of Facebook, Joel Simkhai of Grindr dating app and Peter Thiel of Paypal....

TIPS ON KEEPING DATA SAFE IN SALESFORCE CRM

Data security is the most important topic of discussion these days. Though Salesforce as a platform is safe & secure, there is no harm to take extra p...

EMOTIONAL INTELLIGENCE & COPING WITH COVID FATIGUE

As the world is beleaguered by Covid 19 pandemic, especially India with its devastating impact of the 2nd wave, people are finding different mediums a...

TRAILBLAZER COMMUNITY AND TRAILHEAD UNIFIED

Salesforce is unifying the Trailblazer Community and Trailhead to forge a novel, smooth experience, enhancing the ability to learn and sync from anywh...

BENEFITS OF INTEGRATING SALESFORCE & SERVICENOW

The two most popular CRM offerings in the world are Salesforce and Servicenow, which are used in most businesses and are much sought after by owners o...

HOW TO PROMOTE SOCIAL SERVICE WITHIN THE COMPANY

"Be the change you want to see" - Quote by Mahatma Gandhi will ring true for eternity. For people and businesses/brands, they are all mediums to effec...

SALESFORCE CERTIFICATION - B2B SOLUTION ARCHITECT

As crucial bridge between business and technology, a B2B Solution Architect should have adequate knowledge and experience with Sales Cloud, Service Cl...

HOW TO PREVENT BURNOUTS IN YOUR OFFICE

The issue of Office burnouts has gained centre stage over the past few years. One of the fallouts of high pressure and stressful jobs & careers is bur...

SALESFORCE EDUCATION CLOUD CONSULTANT CREDENTIAL

The Salesforce Certified Education Cloud Consultant program has been constructed for professionals experienced in deploying Salesforce Education Cloud...

SELECT THE BEST CRM FOR EDUCATION

The need for a CRM for education has gone past the debate stage. It is now considered an essential part of the digital tool kit needed to boost a cent...

7 TIPS ALL SALESPEOPLE SHOULD KNOW

One of the toughest careers is sales and comes with enormous challenges. Being not everyone's cup of tea, it involves patience and nurturing of leads ...

ENHANCE EMAIL ENGAGEMENT VIA PARDOT ESTO

Many companies have forgotten they sell to actual people. Humans care about the entire experience, not just the marketing or sales or service. To real...

ENCOURAGE DIVERSITY AND GET A SMART WORKFORCE

Diversity is not only about looking good or putting your best foot forward to the world. It actually makes a whole lot of business sense....

LINK SALES & MARKETING TEAMS VIA DIGITAL TRANSFORMATION

At least 40% of all businesses will die in the next 10 years… if they don’t figure out how to change their entire company to accommodate new techn...

FIVE SIMPLE AND EFFECTIVE WAYS FOR NURTURING MENTAL HEALTH

Though mental health is just as important as physical health, very few people actually pay attention to it as much. This is unfortunate as neglect of ...

KNOW HOW TO BE GOOD TO YOURSELF AND TRANSFORM YOUR INNER BEING

Be kind to your body, gentle with your mind, and patient with your heart. Stay true to your spirit, cherish your soul and never doubt yourself....

THE LEADING CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TRENDS FOR 2022

Let's look at the hottest trends for the CRM industry for 2022 and beyond in this blog of today. This compilation is as per our understanding and may ...

COVID-19 CARE WITH SALESFORCE RESPONSE PACKAGE

The Covid-19 pandemic of 2019 is now firmly entrenched in 2021. The 2nd wave of India, the multiple waves in Europe as well as the continuing crisis ...

MUCH AWAITED SALESFORCE SUMMER 2021 RELEASE – A DOWNLOAD

The much-awaited Summer 2021 release by Salesforce is here. Exciting developments and new features make up the essence of this release...

INVEST IN IN-HOUSE TALENT TO PROMOTE DIVERSITY IN YOUR ORGANISATION

“ Diversity and inclusion, which are the real grounds for creativity, must remain at the center of what we do. “ - Quote by Marco BIzzari, Preside...

HOW SERVICENOW AND SALESFORCE, TWO CRM SYSTEMS WORK TOGETHER

Companies whose teams work in silos and are disconnected from each other end up harming the company’s prospects in the long run....

ARTIFICIAL INTELLIGENCE (AI) & CHATBOT HELPING YOUR CUSTOMERS SHOP

What do Siri, Amazon product recommendations and Waze have in common? Any guesses? If no, the answer is Artificial Intelligence or simply put AI....

DIGITAL TRANSFORMATION FOR INDIAN SMES - THE ROAD AHEAD FOR A BRIGHTER FUTUER

If there is one lesson that Covid-19 pandemic has taught the business community, it is the need for going hi – tech in the 21st century....

MARKETING THROUGH SALESFORCE NPSP: AWARENESS, SUPPORTERS AND FUNDS

Any Non Governmental Organisation (or NGO as they are known in India) that open shop has to work hard to build up their brand. This is because there a...

SALESFORCE NPSP: A SMOOTH DONOR EXPERIENCE TO ENSURE LOYALTY

Salesforce.org Elevate is a bouquet of connected offerings for the NGO and education sectors that gives organizations a different way to transform vis...

TWO DISTINCT APPROACHES TO CRM: SALESFORCE SERVICE CLOUD AND SERVICENOW

Salesforce CRM is the worlds premier Customer Relationship Management tool in the world. It is used by most of the top companies....

THE TOP 4 FEATURES IN SALESFORCE FOR NGO YOU MUST KNOW

NGOs need all the help they can in these troubled times to be able to sustain themselves and carry on (if not expand their work) as funds become scarc...

THREE IMPORTANT SALESFORCE TRAINING METHODS TO LOOK FOR IN 2021

Companies are realizing the worth of Salesforce CRM and therefore are investing millions of Rupees on implementation. To cater to this rising market a...

CASE MANAGEMENT IN SALESFORCE NPSP: AN OVERVIEW

Salesforce, the number one CRM in the world has a solution for all industries and verticals. It even has created space to include non-profit organisat...

TIPS FOR MIGRATING ENTIRE PRODUCTION ORG TO A NEW PRODUCTION ORG

Migration to a new production org is fraught with many issues and can result in unwanted speed breakers in a smooth journey. We have assembled some ti...

WHY SALESFORCE CRM IS NECESSARY FOR THE MANUFACTURING INDUSTRY?

Salesforce CRM is the most useful tech tool a company needs to meet its manufacturing needs. It has many benefits for clients within a...

VALUE SALESFORCE IS ADDING TO SMALL AND MEDIUM BUSINESSES

More companies around the world are recognizing the value of Salesforce, the numero uno CRM in the world and realizing that their future is linked wit...

WHAT DO YOU KNOW ABOUT SALESFORCE HEALTH AND PROCESS CHECK?

Do you go for a health check up every year? If yes, that’s great. If not, then if are over 40 years then you should. As we know “Health is wealth...

INTRODUCTION TO SALESFORCE LIGHTNING MIGRATION AND ITS FEATURES

The Salesforce Lightning platform is an enhanced version of Salesforce Classic that allows for the creation of apps in the easiest way possible with t...

SALESFORCE MANUFACTURING CLOUD GIVES A BOOST TO MANUFACTURING INDUSTRY

A large swath of manufacturers especially the small or the medium sized, and primarily family owned have been complacent with the way things...

WHY DOES YOUR MANUFACTURING BUSINESS NEED SALESFORCE?

Every industry / vertical benefits from the advantages of a good CRM like Salesforce. In an industry like manufacturing with many moving parts...

ADVANTAGES OF HIRING A CERTIFIED SALESFORCE CONSULTING PARTNER

Dealing with complex software and tools for your business should be best left to professionals, so they perform their job and you reap the benefits....

TOP 10 REASONS WHY YOU NEED SALESFORCE CONSULTING SERVICES FOR YOUR BUSINESS

Increase in sales. With Salesforce Consulting Services, taking care of the entire sales process from start to finish becomes smoother and easier...

4 WAYS HOW YOU CAN KNOW THE NEED OF SALESFORCE HEALTH CHECK

A Salesforce Health check done on a regular basis is the panacea for fixing the lacunas and errors plaguing the systems in your company....

SALESFORCE HEALTH CLOUD HELPING HEALTHCARE SECTOR BOOST IT'S HEALTH

The raging pandemic has once again shone the light on the healthcare sector around the world. As countries across continents struggle to manage the ne...

HOW SALESFORCE CAN HELP LAW FIRMS? - A JOURNEY OF DISCOVERY

he number 1 CRM platform Salesforce uses various cloud-based apps for services, sales, and marketing. Law firms with their complexities....

HOW SALESFORCE BENEFITS THE TECH INDUSTRY TO GAIN AN EDGE IN THE 21ST CENTURY?

Do you belong to the tech industry? If yes then you must be quite familiar or use to the plethora of novel technology and moving around in your indust...

PROFESSIONAL SERVICES AUTOMATION WITH SALESFORCE - WAYS AND BENEFITS

Professional Services companies are realising the value of various tech tools like Salesforce and how they play the role of catalysts....

IMPORTANT THINGS TO KNOW ABOUT A SALESFORCE BUSINESS ANALYST

Who is a Salesforce business analyst? This particular involves collecting & reviewing business needs and converting them into appropriate Salesforce f...

BENEFITS OF SALESFORCE FINANCIAL SERVICES CLOUD - CREATING A BRIGHT FUTURE

What do Barclay bank, United Capital, OneUnited Bank, and Central Bank have in common besides being big companies overseas?...

SALESFORCE FINANCIAL SERVICES CLOUD FOR BANKING SERVICE

Retail or consumer banks in India have always had it going tough. A plethora of banks (private, public, and foreign) are at hands to be the recipients...

SALESFORCE ADM CERTIFICATION 201 SAMPLE QUESTIONS (SET 2)

Free Salesforce ADM 201 Sample Questions For The Trainees. With the Salesforce admin certification questions, you will be able to test yourself on the...

UNIQUE CHALLENGES FACED BY THE FINANCIAL SECTOR

The financial sector currently is facing unique challenges as they adopt digital/tech tools to offer a better experience for all stakeholders. With th...

FINANCIAL SERVICES CLOUD ENSURES WEALTH MANAGERS REMAIN COMPETITIVE

The 21st century is the century of digital disruption. No industry or person is immune from its far-reaching tentacles or impact....

SALESFORCE FINANCIAL SERVICES FOR WEALTH MANAGEMENT

The wealth management market in India is showing an upward movement for the past few years. This is despite the constant issues faced by this industry...

GROWTH OF FINTECH INDUSTRIES IN INDIA DESPITE COVID-19

As Covid – 19 pandemic’s 2nd wave engulfs India in a very deadly grip as we speak; there are bright spots to keep us optimistic and hopeful of a b...

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