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Managed Salesforce® Support Services
and Administration

Ongoing Salesforce support services and maintenance help for your Salesforce Org

Ensure Seamless Operations with 24/7 Salesforce® Support Services

Salesforce offers powerful customization tools and features that simplify CRM administration. However, continuous maintenance and support are essential to keep everything running smoothly and prevent potential disruptions after implementing Salesforce. At Codleo Consulting, we understand the importance of reliable Salesforce support services. That's why we provide comprehensive assistance across all Salesforce products, covering everything from troubleshooting and user support to system evolution, data management, and maintenance. Our goal is to help businesses quickly address issues like data loss and downtime.

Our team of certified developers, analysts, and support technicians is here to offer you round-the-clock Salesforce support. We pride ourselves on offering flexible and cost-effective SFDC support solutions tailored to businesses of all sizes. By streamlining and optimizing processes and workflows, we ensure your company benefits from ongoing Salesforce management, implementation monitoring, and customization administration. Our Salesforce support services help you adopt Cloud CRM quickly, with minimal business disruptions.

At Codleo Consulting, we’re dedicated to making sure your Salesforce environment remains robust, efficient, and responsive to your evolving business needs. Let us be your trusted partner in ensuring the seamless operation of your Salesforce platform.

Comprehensive Salesforce® Support Solutions We Offer

Welcome to Codleo, your premier destination for Salesforce support services. With us, outsourcing your Salesforce support means unlocking a level of quality and efficiency you never thought possible, all while enjoying significant cost savings. Our team of experienced Salesforce consultants in India is dedicated to delivering unparalleled results that exceed your expectations, helping you optimize your Salesforce operations without draining your resources. Experience the difference with Codleo and elevate your business to new heights of success.

Administration and Configuration

Administration and Configuration

Achieve Salesforce excellence with our professional Salesforce CRM support team. We customize your setup to align with your business objectives, expertly handling all administrative and configuration tasks to ensure your system is optimized for success.

Customization and Development

Customization and Development

Transform your Salesforce platform with tailored solutions. Our expert team develops custom features and applications to enhance functionality and streamline workflows, driving innovation and efficiency across your operations through our Salesforce training and support.

Data Management

Data Management and Integration

Maximize your Salesforce efficiency with expert data management and integration services. We streamline data processes, ensure accuracy, and provide secure transfers, enabling you to make informed decisions effortlessly. Our Salesforce helpdesk services are always available to assist you.

User Support And Assistance

Automation and Workflow Optimization

Elevate operational efficiency with advanced automation and workflow optimization. We simplify complex processes, reduce manual tasks, and create customized workflows to boost productivity and improve response times, making our Salesforce troubleshooting services essential for your business.

Troubleshooting

Salesforce data Maintenance and Security

Experience seamless data maintenance, top-tier security, and expert user management. Our dedicated team ensures your Salesforce instance runs flawlessly, safeguarding your data and optimizing your user environment through our Salesforce maintenance services.

Salesforce Help Desk

Community and Customer Portals

Enhance engagement with your customers and community through specialized portals. We design intuitive portals that facilitate better communication, service, and interaction, fostering a strong, interactive community with the help of our Salesforce managed services.

Troubleshooting

Analytics and Reporting

Turn data into a competitive advantage with our advanced solutions. Our analytics and reporting services are designed to enhance your decision-making process. Experience the benefits of custom dashboards and real-time visualizations for improved business performance with our Salesforce optimization services.

Salesforce Help Desk

System Evolution and User Support

Access comprehensive support for maintaining and enhancing your Salesforce solutions. Our specialists provide seamless Salesforce upgrade services and customized implementations, ensuring minimal disruption and maximum efficiency. Codleo is the best Salesforce support provider in India, offering affordable Salesforce support services to meet your needs.

We Are Here To Help!! Talk With An Expert Today!

Why Choose Us ?

24 x 7
Support

5+ Years Salesforce Platinum Partner

450+ Salesforce Certifications

99.99% Happy
Customers

L0, L1, L2 and L3 Salesforce Support Levels

Dedicated Customer Portal

Weekly and Monthly Reports

A Large and Growing Team of Experienced Experts

Our Support Levels And Pricing Models

Salesforce CRM support
L0 - Basic
  • Business Requirement discussion.
  • Basic user trainings.
  • Issue troubleshooting/debugging.
  • General Salesforce Training issues.
  • Reports & Dashboards.
Salesforce maintenance services
L1 - Technical
  • System validation issues.
  • User permission/access related issues.
  • Undefined system behavior.
  • Advance reports and dashboards.
Salesforce helpdesk services
L2 - Development
  • Integration Support.
  • Performance Tuning.
  • Security and Compliance.
  • Data Migration.
  • Custom Developments and customizations.
Salesforce upgrade services
L3 - Mini Project
  • Audit and Optimization.
  • Custom Solution Design.
  • Advanced Analytics and Reporting.
  • Process Redesigning.
  • Complex Integrations.
  • User Experience (UX) Design.
Salesforce troubleshooting services
Monthly fees
Services and solutions set beforehand can be covered by a consistent monthly payment.
Salesforce support provider
Time & material
Customers are billed for the actual work completed, enabling firms to dynamically adjust their support priorities.

When to Opt for Our Salesforce® Support

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Evolving System Needs

As your business grows, your Salesforce system will require ongoing customization and improvements. Our third-party Salesforce experts ensure your CRM adapts and scales seamlessly. We offer Salesforce upgrade services to keep your system current with your evolving needs.

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Maintaining Updates

Staying current with the latest Salesforce updates and feature releases is crucial. Partner with Codleo, the best Salesforce support provider in India, to guarantee smooth upgrades and maximize platform capabilities. Our Salesforce optimization services ensure you leverage the full potential of new features.

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Support Gaps

Lacking in-house support agents to handle user inquiries and ticket resolutions? Our third-party Salesforce teams provide dedicated Salesforce support services to keep your users productive. We offer comprehensive Salesforce training and support to ensure your team is proficient and effective.

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Resource Constraints

Limited Salesforce expertise or internal resources can hinder optimal management. Our experienced Salesforce consultants in India offer the knowledge and manpower to bridge the gap, providing Salesforce helpdesk services and support tailored to your needs.

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System Downtime

Frequent errors and downtime disrupt your business. Our proactive Salesforce support services ensure peak system performance and minimize disruptions. We deliver Salesforce troubleshooting services to quickly resolve any issues and maintain system reliability.

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Security Concerns

Robust security is essential for your Salesforce system. Our third-party Salesforce professionals deliver the vigilance and expertise to safeguard your CRM data. We provide Salesforce maintenance services that include stringent security measures to protect your valuable information.

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Feedback About Our  Salesforce® Support

"It was a very wonderful experience to work with Codleo. Codleo provides top class support services that proved to be very helpful for our company from the Salesforce® platform set up to implementation and CRM support - CODLEO proved what it committed"

CTO, Manufacturing Company

"Codleo has a team of dedicated quality salesforce support consultants and Sr. Developers who have the capability to deliver complex projects and solve CRM issues with its perfectly aligned support services."

CEO, Healthcare Company

"We had an excellent experience with highly skilled CRM support team who by their services made our professional life easy and balance when it comes to business goals and accuracy of the services we deliver to our clients"

CEO, Emigration Company

Hire a Salesforce® Support Developer

Let's discuss your business needs and goals to find the ideal Salesforce solution for you. Our Salesforce consultant will assist you in optimizing your investment by identifying the ideal Salesforce solution tailored to your business requirements.

Frequently Asked Questions

Salesforce is a robust platform that can be customized in many ways, but it can also be complicated. Without proper maintenance and simple integration, it may lead to downtime, slow performance, and wasted resources. A Salesforce support and maintenance partner can help by monitoring your organization, ensuring security and compliance, increasing return on investment (ROI), and lowering costs.

A trusted Salesforce support and maintenance partner offers:

  • Administration and User Support: Assist in resolving tickets and managing roles and permissions.

  • 24/7 support services: Prevent downtime and optimize performance.

  • Change management services: Guide teams through updates and utilize new features.

  • Custom development and integration services: Help in building apps, APIs, and automation.

  • AppExchange App Management: Installing, testing, and optimizing third-party apps

The key advantages of choosing a Salesforce support partner are:

  • Quick resolution: Service Level Agreements (SLAs) ensure quick resolutions.

  • Increased productivity: Automate repetitive tasks (manual workflows) and reduce system downtime.

  • Minimized risks and compliance: Regular monitoring of security audits and compliance checks.

  • Scalability: Support for growing business needs.

  • Cost-efficiency: Skip the expense of hiring in-house teams (salaries, training, turnover).

Yes! Salesforce support partners can handle customization and configuration. Their expertise includes:

  • Lightning Components: Build custom dashboards for specific teams (sales, service, and marketing).

  • Flow Automation: replacing manual approvals with AI-driven workflows.

  • Post-update fixes: Test custom code before upgrading to ensure it does not break.