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Salesforce

Manufacturing Cloud

The manufacturing industry has realized that fast paced changes in customer preferences and requirements need to be mapped and far reaching solutions need to be found to gain an edge over other competitors with customer delight. This has led many companies to migrate to sophisticated cloud based CRMs. Salesforce has launched its manufacturing cloud to drive digital transformation in the industry, evoke greater transparency and aid the growth of companies.

A complete CRM for the Manufacturing Industry

The cloud enables industrialists to provide intelligent field cycles, b2b commerce, channel management etc in a more consolidated manner. These cloud services offer a gamut of benefits which is why the adoption of cloud based services has been booming in the last few years. These benefits include and are not limited to reduction in overhead costs and enhanced efficiency. The cloud offers a comprehensive picture of customers in the manufacturing industry. The cloud allows for greater transparency, cohesion in inter-department communication and obtains real-time insights for business growth.

Pain Points

Industry Pain Points:

Is it time to update your system with a Manufacturing Cloud?

Complex Quoting Scenarios

  • At times, quoting for your manufactured product can be tricky. Many products have complex configuration rules, which can be tough for your salespeople to understand the viability requirements.
  • Your team can benefit from automating or outsourcing some processes. With the right configuration, Salesforce CPQ will prevent your sales personnel from sending quotes without requisite approvals etc.

Struggling to provide customization

  • In the manufacturing industry, recent trends have shown a surge in demand for highly customized products at a price closer to a mass-produced good. This approach requires data-heavy technical features. The companies still relying on traditional systems find the required server infrastructure too expensive and smooth data exchange between teams slow and cumbersome resulting in loss of business.
  • The cloud is customer-centric, a cost-effective CRM and easily configured.

Slow access to data, Slow is the innovation

  • The existing legacy solutions don’t have offer much scope for innovation and are management intensive. The compartmentalization of data and the performance of all the machines not been monitored leads to situation where it is hard to find areas where innovations are the need of the hour
  • The cloud storage for manufacturing industry consists of different types of database and management system

Difficult communication

  • The prevailing situation results in outdated data, unhappy customers and breakdown of communication between various departments
  • The solution to these issues lies in migrating to cloud which results in reduced costs, smoother inter-depart communication and speeding up of processes

Lacking Capabilities & Maintenance

  • Traditional ways of working are a deterrent for compiling relevant data and prevent the diagnosis of causes of failures
  • Scalability, increased efficiency, time savings and reduced costs are some of the advantages of moving to the cloud as a CRM solution. The cloud enables you to monitor performance, pinpoint issues and predict failures with much better accuracy.

Monitoring Costs

  • As an industrialist, the vagaries of material availability and price affect your manufacturing cost. When there is a change in your fixed costs, you require pricing solutions which are ideal for your business.
  • Salesforce manufacturing cloud allows for different pricing scenarios, which can keep your costs in check. This negates the scenario where you need to obtain additional funds from clients due to incorrect pricing.

Manufacturing Cloud Features

Explore Manufacturing Cloud features that help you gain deep visibility into your business.
  • Account and Contact Management
  • Real-Time Visibility
  • Multi-Currency Support
  • Contracts, Orders, Quotes, Products, and Price Books
  • Roles and Permissions
  • Chatter, Files, Topics, and Recommendations
  • Web-to-Lead Capture
  • Lead Assignment and Routing
  • Visual Workflow
  • Dashboards

Manufacturing Cloud Benefits for your Business

  • Greater Transparency in Your Manufacturing Processes
  • Focused Planning and Inventory Management
  • Easily Define Custom Metrics
  • Accurate Account Based Forecasting
  • Develop Algorithms enabling forecasting
  • Leverage the power of Salesforce Manufacturing & Community Cloud
  • Einstein Analytics for Manufacturing Business
  • Seamless Communication across departments

Solution

Solution by Salesforce Provided by Codleo

To provide seamless service to customers, you may need to consolidate all data and processes into one efficient streamlined system.

  • Customer experience is a single view through a connected, collaborative channel ecosystem.
  • Sales and services are proactive and predictive.
  • Personalized customer interactions increase loyalty and lifetime value.
  • The mobile field workforce is informed and enabled.
  • Data intelligence drives actionable insights.
  • Mega-Customized Solutions
  • Greater account transparency with a consolidated view of every agreement.
  • Create accurate forecasts with a unified view.
  • Extend the value of Sales Cloud and Service Cloud for a unified view of all customer activity.
  • Speed up planning with transparent digital collaboration.
  • Surface actionable business insights.
  • Ensure a real-time, accurate view of account activity.
  • Maximising Performance & Efficiency
  • Effective ERP Extending to Corporate Cloud

Videos

Salesforce Consulting Videos

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Salesforce Manufacturing Cloud Demo
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Complete CRM for Manufacturing
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Salesforce Pardot for Manufacturing Demo
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Salesforce CPQ & Billing Demo

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