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Salesforce Sales Cloud Services

NEW SALES CLOUD FEATURES TO BOOST REVENUE INTELLIGENCE

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As you know, this cloud specialises in promoting the robustness of the sales team leading to an increase in sales and revenue generation. Its unique features enable the curation of a streamlined sales process, give access to end-to-end details of all clients/leads, and provide holistic client communication via multiple channels. With a vast pool of information on each client, engagement with relevant and personalised content is enabled. Valuable insights and data are easily accessible and deciphered for strategic decision-making. This is a tool no sales team can overlook in its quest for glory.  In today’s blog, we are writing about the recent Sales Cloud and Revenue Cloud additions, which focus on revenue intelligence, sales enablement, and subscription management.  

Salesforce Revenue Intelligence – It brings together the powers of Sales Cloud, Einstein, and Tableau to form a “unified revenue management command center“. 

  • Einstein Deal Insights: AI-powered predictions such as deals likely to close or push and sales closing KPIs – including attainment, win rate, and quarterly progress – via client engagements. 

  • Pre-built analytics charged by Tableau: pinpoint and rectify lacunas in targets, and actionable insights to pilot the accuracy of predictions. Locate trends from different dimensions, such as best practices from top sales personnel and agreement, to ensure every salesperson performs optimally. 

Sales Enablement - Onboarding, training, and development for sales personnel is important to ensure that the talented personnel remains within the organization. The feature is known as “Enablement”, and can be lodged directly within Sales Cloud

  • Data-driven coaching with Einstein: It speedily showcases coachable moments associated with the pipeline and deals insights to assist sales managers & personnel focus on burnishing skills (soft and technical) that assist in sealing a higher quantity of deals.  

  • Learning journeys enabled by Trailhead: Customised and contextual for meaningful real-time learning. Enable colleague-to-colleague knowledge sharing through modern channels like video and Slack

  • Tie enablement to revenue: Gauge the influence of enablement activities on key sales metrics such as lead-to-opportunity conversion rate, lowering in sales cycle time, enhanced close rates, etc. Enablement has always been hard to measure; with data/statistics, admins can effectively pitch for better training sessions, etc on a long-term basis. 

Subscription Management for Revenue Cloud: Oversee subscriptions from any self-service channel – try, buy, renew, and purchase from a solitary. 

  • Manage the complete subscription journey – from item to money. Access KPIs for insights into your frequent business. 

  • Syncing into e-commerce, in-app, or any other self-service touchpoint lets businesses offer self-service options on the preferred communication mediums of the client. 

  • Einstein lets companies segment on a priority basis the collection efforts by forecasting the issue of delayed or non-payments and offering appropriate solutions that keep the revenues flowing in a steady way. 

Every business wants clarity on revenue and using various tech tools is the way in the 21st century. Use the enhanced sales cloud edition to give your company the much-needed intelligence to plan and act.

Discover the latest Sales Cloud features, supported by our expertise as a trusted Salesforce partner, designed to boost revenue intelligence. From advanced forecasting and pipeline management to AI-driven insights and analytics, these cutting-edge tools empower your sales team with actionable data and real-time visibility. By leveraging these new features, you can uncover hidden opportunities, drive smarter decision-making, and achieve remarkable revenue growth. Partner with us to harness the full potential of Sales Cloud and maximize your sales performance.

About the Author

author
RS Maan

Maan joined Salesforce Ecosystem in 2008 with entry of Salesforce in APAC region. He worked on many of the underlying Salesforce Products & it’s functionality, including Heroku, Chatbots, and Einstein before leading Codleo Consulting - Leading Partner of Salesforce.com & Salesforce.org. In his spare time, he immerses himself in travel, books and spirituality.

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