CHAT GPT AND ITS IMPACT ON SALESFORCE PERSONNEL

Publish date:

• 15th March, 2023

“ChatGPT is an interesting technology that can change how we talk to machines.” – Quote by Andrew Ng, Founder of DeepLearning.ai.

The main topic of discussion in new technology is Chat GPT, created by OpenAI and supported by Microsoft. Chat GPT is an AI chatbot that uses natural language processing to communicate with users in a real conversation. The results are impressive, but it can sometimes make mistakes.

With Chat GPT and a few prompts, you can create many things, including Validation Rules, Apex Code, LWC, poetry, and PR articles. Chat GPT became incredibly popular, reaching 1 million users within 5 days of its launch. This is the fastest technology to reach 1 million users. According to Salesforce integration services firms, this number keeps growing every day. In January 2023, over 100 million active users showed the continued popularity of Chat GPT, according to Salesforce integration services firms.

Chat GPT can help create a Validation Rule, Formula, Apex Class, Lightning Web Component, or a Unit Test for an LWC in Salesforce. However, it cannot assist with Flows. It can generate the XML needed to create an object and its fields. Chat GPT works best when the task is clearly defined. If the task is too broad, the results may be incorrect. It cannot write the XML needed to set up Salesforce for a specific business, regardless of the amount of data provided.

The impact of Chat GPT on various Salesforce roles, as per Salesforce integration services firms, is as follows:

• Salesforce administrators – Admins can gain a lot from using Chat GPT. It can help them work more efficiently and be more productive. Good admins can use it to improve their setups. If they know how to use ChatGPT well, they can enhance the quality of their work. For more information on Salesforce integration services, contact us today.

• Junior developers – This profile may encounter challenges with this tool. However, Chat GPT can help improve their coding skills. Coding is essential for developers, so they need to stay alert. Chat GPT can also create code for services like Salesforce integration.

• Salesforce consultants – ChatGPT can make work easier and more effective. It can help create basic proposals. However, you should review and adjust them to fit your needs. Try not to rely too much on it, which could lead to problems.

• Salesforce Business Analysts –They can use it to suggest steps in a process. The content will be basic and general. It’s essential to be careful with all content created by ChatGPT. Salesforce integration services firms say it is not always reliable.

You can use Chat GPT to create different types of generic documents that need review and adjustment. However, remember that Chat GPT has flaws and should be used carefully. We are excited about Salesforce's launch of EinsteinGPT this week. As providers of Salesforce integration services, we will share more details as soon as we have them. Thank you for reading our blog. Have a great day!

Also Read: THE MANY USES OF CHAT GPT IN SALESFORCE

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About the Author

Gaurav Pundir

Gaurav is a 7x Salesforce certified Developer with an experience of 3 years in the Salesforce ecosystem. He has worked on projects in the insurance and manufacturing domain.