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The top benefits of salesforce appexchange apps to increase the full potential of Salesforce CRM are:
⦁ It enables a business to implement events in a better fashion. Event planning has many issues and movable pieces with various systems & software involved. Fonteva events which is the events app on Salesforce helps with the planning of an event and at the same time amalgamate salesforce data at the same time.
⦁ Quick and safe system integration. The integration of SF with cloud-based low code integration platforms helps businesses handle data well, nurture leads and ensure great customer service during their entire journey with you. Dell Boomi AtomSphere offers a platform to integrate SF with other systems, the same is scalable as and when. It is a great tool for businesses and helps in communication between SF and other systems more efficiently.
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⦁ AppExchange apps such as Conga Composer which is a document creating tool removes the mundane manual entry work in the sales process, thus the time saved is spent by the team members in other important tasks. This type of tool makes the whole document creation, presentation, and reporting exercise an easy peasy task.
⦁ AppExchange apps have the capability to automatically allocate leads based on a prefixed set of criteria while at the same time managing issues.
⦁ AppExchange apps can help a business to provide better customer service in a variety of ways. These apps provide services via SMS, live chat, and more. With direct SF integration, these apps give customer service agents the information to make relevant and intelligent conversations leading to sales & customer delight.
⦁ Salesforce administrators' life is much easier thanks to them. They can leverage AppExchange apps to update, report, customize, etc without time being wasted.
⦁ SF provides a wholesome end to end view of the customer journey & the products and makes client interaction completely curated. With AppExchange apps, including ERP and PLM apps, business owners have complete control and access to processes that shipshape business from product development, ordering, inventory, fulfillment, and reporting.
⦁ SF-based financial apps can convert excel sheets into SF which leads to a reduction in data entry mistakes. AppExchange apps offer the benefit of removal of the need to make manual entries which take away valuable employee time. Thus, the time saved is spent on other important tasks.
⦁ The AppExchange application helps the human resource department in a business by giving customized training via modules to specific departments and monitoring the progress within the dashboard.
Whether you are looking for appexchange project management or any other resource, knowledge is the key to making correct choices. Get in touch with us for information on appexchange project management today.
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About the Author
RS Maan
Maan joined Salesforce Ecosystem in 2008 with entry of Salesforce in APAC region. He worked on many of the underlying Salesforce Products & it’s functionality, including Heroku, Chatbots, and Einstein before leading Codleo Consulting - Leading Partner of Salesforce.com & Salesforce.org. In his spare time, he immerses himself in travel, books and spirituality.
