SALESFORCE OUTSOURCING IS A BOON FOR SMBs DURING ECONOMIC DOWNTURN

Publish date:

• 7th August, 2023

With an economic downturn in our midst, businesses are struggling to keep afloat in choppy waters.  Some businesses are seeing lower profits, and others are forced to reduce manpower to survive. This applies to big and small companies alike globally.  Is it the only way companies can overcome economic tough times? There are other solutions. One is Salesforce outsourcing which is a big hit with small and medium-scale companies. Salesforce outsourcing means contracting with an external vendor to outsource your Salesforce admin and other Salesforce-related works. This enables a business to only keep a core team that is focused on stabilising and growing the business & revenue generation.  The outsourced Salesforce team works on handling the Salesforce org and everything that comes with it. The responsibility of Salesforce outsourcing fluctuates on a daily besides the regular core tasks. It includes keeping contacts & leads updated or running the complicated processes such as prospect qualification and management.

Here are some benefits of Salesforce outsourcing:

1. Pocket-friendly option – As compared to hiring expensive certified and experienced Salesforce personnel ( admin or otherwise ), Salesforce outsourcing is much more creative, especially for SMBs. It works out cost-effectively in the long run. And since every company is here to make money, Salesforce outsourcing is the logical solution for the company finances.

2. Enhanced efficiency – As compared to having your own team members take care of your Salesforce org or a junior hire to save funds, Salesforce outsourcing is a better decision. The team from the partner company is there to address all needs, challenges, upgrades, and so on. The productivity and efficiency of your core business staff remains high and so does their morale.

3. Expert solutions and help – What can provide more ease of mind than knowing that experts are looking after all aspects of your Salesforce tech stack? They focus on resolving bugs and errors, undertaking audits, integrating your org with other business tech tools, and upgrading your system as the need arises.  When Salesforce outsourcing is at hand, your Salesforce org is handled with the care as it deserves.

Why should SMBs opt for Salesforce outsourcing?

1. Avoid stress and burnout in current staff. Getting your current team to handle your Salesforce org is asking for too much. It adds to their work pressure and tasks. This leads to stress and burnout and finally attrition. So do your team a favor. Don’t burden them.  Invest in Salesforce outsourcing today.

2. Reduced expenses and overheads. Overall if you opt for Salesforce outsourcing, you spend less.

3. Access to the large talent pool. With Salesforce outsourcing, the partner gives you access to a varied team of certified and experienced Salesforce resources. Each comes with its own specialties which SMBs can leverage to their benefit. Admin or developer, architect or consultant, each can be accessed as and when.

4. Boost your internal team’s capabilities. In the short term, Salesforce outsourcing provides you with expertise while you invest in the learning & training of your in-house personnel. It’s a win-win situation.

Also Read: SALESFORCE STAFF AUGMENTATION SERVICES TO OVERCOME SHORTAGES & SKILL GAPS 

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About the Author

Arun Sharma

Arun Sharma, the Chief Operating Officer (COO), focuses on business expansion, product development, and strategic growth. His skills include project and account management, where he improves operations and boosts efficiency. With a growth-driven approach, he leads innovation and ensures projects are completed successfully. His strategic insights have been key to achieving steady results and building long-term client relationships.