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“The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers discuss a company's products and brand in real-time. Companies need to join the conversation. “ – Quote by Marc Benioff, CEO of Salesforce, inc.
Suneet Goel runs a small law firm in the sylvan surroundings of Shimla. He has been keen on digitalising his law practice for some time. He came across the Salesforce CRM tool through a professional acquaintance who benefitted immensely from it. As Suneet is digitally challenging, how will he onboard this low-code tool? Will he get it done from his team? Or will he opt for the best Salesforce company? What do you think? In this blog, we answer some important questions that help people like Suneet to choose wisely and opt for Salesforce consulting Partners.
Below are the criteria for locating the best Salesforce company at a great price:
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Implementation approach – It’s very important when talking to a potential partner that they are transparent with their implementation approach. For best results, They must opt for the agile-based incremental delivery. This is because the agile approach keeps a check on the budget and the timeline. This approach has positive bearings on the Salesforce implementation thanks to optimal collaboration between departments.
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Transparency on costs – Every company has a budget for anything and everything. This is especially true for small and medium-sized companies. They generally don’t like to exceed the same. Therefore, it’s important that there is clarity from the start. The Salesforce consulting Partners being considered should be transparent on their costs, and resource costs and reveal if there are any hidden charges. Get to know about the pricing “per hour” and about the invoice schedules and payments etc. Break up and details are important for transparency. It ensures everyone is on the same page.
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Support services – It's now de rigeur that once the Salesforce project is over, companies opt for Salesforce support services. This enables the business management to focus their attention on managing their business without getting involved in the niggles of Salesforce bugs, upgrades, maintenance, or challenges. Therefore, Salesforce consulting Partners that have a dedicated support services team are the best to opt for, even if their support services are expensive. The long-term gains are enormous.
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Recommendations by Business Connect - When hunting for Salesforce consulting Partners nearby, it always makes sense to ask people in the same industry if they have any recommendations. Such recommendations are valuable and unbiased. It helps businesses narrow the potential partners and opt for one that has relevant industry experience.
In the end, Suneet did choose one from a clutch of reliable Salesforce consulting Partners, and he is on the road to making his law firm a tech-savvy practice. How about you?
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