Publish date:

• 5th January, 2024

With a surge in the popularity of upskilling/reskilling besides higher education (above school level), academies, universities, and institutes have their job cut out for them. To attract the best talent, they need to up their game. In today’s blog, we examine the leading trends in this sector for 2024 and what institutions need to do to be at the forefront of advancements and change.

The top trends in the Higher Education sector in 2024 as per Salesforce partners are:

1. The hybrid learning model remains in vogue. The way we learn, which relied on classrooms and textbooks, is now in a new avatar with hybrid learning models. These models, bring together virtual and in-person training and is a stage in a long-term educational revolution. By shining the torch on hybrid learning models, it's important to comprehend why they are assuming popularity. Today's students, being tech babies with their extreme comfort with digitalisation, demand learning experiences that reflect their connected lives. They demand a flexible approach to scheduling and pacing, as well as learning modes. Hybrid learning fulfils this need that combining the best of in-person and virtual classrooms. The hybrid model opens many opportunities to institutes of higher learning. They can now widen their reach and attract a global audience say Salesforce partners.

2. The linking of Technology and Learning Management Systems. Tech integration, especially Learning Management Systems, is very crucial in modern education. These modern systems are important for stakeholders planning to open an institute of higher learning since they offer an advantage over others seeking to enter this space. Modern LMS platforms have gone beyond being simple course material data banks to holistic & interactive experiences. Artificial intelligence, data analytics, & customised learning routes form part of these systems. AI is customising learning experiences for each student, suggesting study materials based on each student’s learning preferences. Plus, modern LMS platforms automate administrative tasks such as enrolment, grading, and monitoring student progress. Automation saves time for teachers and administrators and makes sure that the students’ journeys are smoother and defined.

3. Mental health becomes a priority. It's now widely recognised that mental health is vital to academic and life success has compelled academies & colleges to re-evaluate their methodology for student support services. This modification is the result of increasing issues related to mental health, as well as to create and nurture a positive and happy academic environment. Codleo is among the leading Salesforce partners.

4. Education Cloud. The Salesforce-created Education Cloud manages end-to-end aspects of the student lifecycle such as counseling and recruitment, schedules and reports, advancement, and alumni engagement.  Education Cloud is a CRM for education that unites leads & student information into a single source of truth and provides customised experiences. More institutes will opt for Salesforce Education Cloud and deployment by Salesforce partners in 2023. This way the automation mode will ensure more focus on personalised student engagement.  For more information, call Codleo - Salesforce partners.

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About the Author

Arun Sharma

Arun Sharma, the Chief Operating Officer (COO), focuses on business expansion, product development, and strategic growth. His skills include project and account management, where he improves operations and boosts efficiency. With a growth-driven approach, he leads innovation and ensures projects are completed successfully. His strategic insights have been key to achieving steady results and building long-term client relationships.