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Small and medium-sized companies with limited resources often don’t feel the need to onboard specialized software for specific departments or specific industries. They don’t realize the value these tools bring with them. In this blog, we are looking at Salesforce Sales Cloud and the value it brings to the sales team in companies with its state-of-the-art technology.
Here are the main reasons for SMBs to deploy the Salesforce Sales Cloud:
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Enhance client service: The Salesforce Sales Cloud helps small and medium-sized businesses keep information about leads & clients in a centralized place. With the entire history of each individual's access to all teams anytime, anywhere, informed engagement is at hand, which leads to enhanced client servicing.
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Convert more leads into sales. With a great software solution by your side, your pipeline will be replete with prospects, with the hottest leads highlighted thanks to lead scoring. This enables the sales personnel to focus their energy on hot leads that are most likely to convert. Thereafter, focus on other leads that should be nurtured, ideally.
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Improve the productivity of your small team. With Sales Cloud automating a host of processes and workflows that are mundane & repetitive, employees can be spared the monotony and channel their energy into more meaningful & valuable tasks for the company. Thus, the company can manage the sales work without the need to hire more personnel.
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Get detailed data. Detailed data on performance, trends, and forecasts allows companies to analyze their work and take remedial actions if need be. change of strategy and tactic is no longer a delayed option. Real-time and holistic data are at your fingertips with a few clicks of the mouse.
These are some of the features in Salesforce Sales Cloud that make it unique:
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Reporting tools: A host of reporting options in their catchy graphs & charts are at hand. All are real–time data. You can view them anytime anywhere and get insights into performance as well as trends. Data is at the core of strategy & action and Salesforce Sales Cloud has strong reporting abilities.
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Collaboration tools – These tools enable all teams in the company to work together & collaborate. No more silos or working at cross purposes. Whether it is chatting or sharing a document, all is now easy. Productivity shoots up and the company benefits.
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Integration with other software – The Sales Cloud can be linked to other apps & software used by a company for various processes such as marketing or billing. Therefore, an employee does not need to switch back and forth between screens. Time is saved and efficiency optimized. At the end of the day, a detailed history of each lead/client is available thanks to integration.
Sales Cloud enables small firms to handle every aspect of the sales cycle & sales process. This includes prospect searching, assisting sales teams to nourish those prospects, creating orders, handling bills & payments, and improving workflows for sales personnel, etc.
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About the Author
Nikhil Mathur
Nikhil Mathur is a Project Manager, 3x Certified Salesforce Consultant with almost 4 years of Salesforce and rich onsite experience from working with multiple offshore clients. Out of the office, he finds thrill in biking and adventure sports.
