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GUIDE TO SALESFORCE AI CLOUD (EINSTEIN)

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“Artificial intelligence would be the ultimate version of Google. The ultimate search engine would understand everything on the web. It would understand exactly what you wanted, and it would give you the right thing. We’re nowhere near doing that now. However, we can get incrementally closer to that, and that is basically what we work on.” Quote by Larry Page.

AI Cloud has been created for CRM to boost client experiences and productivity by collating AI, information, analytics, and automation to deliver reliable, open, real-time generative AI. Salesforce brings the genius of generative AI to deliver reliable, AI-generated content across every sales, service, marketing, and IT engagement to improve productivity & efficiency. For details on how Salesforce is delivering reliable generative AI technology to its bouquet of apps, platforms, and workflows, read on.

Sales GPT provides reliable artificial intelligence, so businesses are gearing to scale up. With generative AI and information parked in a centralised spot, businesses can change how they operate to sell quicker, smarter, and more efficiently, with the help of Salesforce Implementation Services. Businesses can quickly generate customised emails that resonate with a client/lead and their needs. Customisation is thanks to CRM data, allowing the sales team to nurture clients and leads, close deals, and increase revenues. Contact us for Salesforce Implementation Services.

Service GPT and Field Service GPT leverages real-time information from the data cloud, besides reliable AI capabilities, to assist the service department in spending less time on repetitive and boring tasks and more time nurturing client loyalty. Service teams are using generative AI capabilities to generate service briefings, case summaries, and work orders thanks to reliable case data & client history, saving teams time to focus on delivering exceptional service experiences. Call Codleo's Salesforce Implementation Services for details.

Marketing GPT  and Salesforce Implementation Services allow marketers to use reliable generative AI to boost productivity and generate superior customisation on a large scale with first-party data in the data cloud.  Marketing teams can quickly produce audience segments using natural language prompts & AI led suggestions for focused targeting. This leads to the right messaging going at the right time to the right audience. The result is meaningful client engagement that is a win-win for the business at the end of the day for Salesforce partners.

Commerce GPT & Salesforce Implementation Services allow businesses to deliver personalised commerce experiences at all stages of the buyer’s journey with auto-generated suggestions, content, and communications based on wholesome data parked in the data cloud. Businesses can automatically customise item descriptions for each thanks to data & fulfill their commerce goals with GPT-guided suggestions.

Different teams in companies are getting a massive boost in their performance with the advent of AI, ChatGPT, and so on, courtesy of Salesforce Implementation Services. What do you think? Are you using any of these at your workplace? Let us know by writing to us and sharing your thoughts. Till our next blog, ciao from Team Codleo.

About the Author

author
Rahul Ray

Rahul is a seasoned consultant in travel, transport and hospitality sector subject matter expert with over 20 years of experience and constantly challenging himself to re-define travel distribution and channels, Dedicated Son, Love Nature and Politics both

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